- Only NJ residents should apply
- Only Green Card and Citizen candidates are qualified.
- This is a Full-time On-Site position
- Taking initial telephone or email inquiries and troubleshooting and managing simple hardware, software, system or network problems
- Recognize and escalate more difficult problems to Tier 2 or 3 support
- Creating user accounts and managing access control based on company policy for various business systems and technical systems (see responsibility matrix)
- Maintaining an inventory of installed software, managing software licensing, and follow policies and procedures for upgrades
- Manage company mobile devices, mobile data plans, software licensing and compliance
- Occasionally require traveling to remote locations for IT support
- Installing, configuring and maintaining desktop and laptop PC's and peripherals such as printers
- Installing and configuring applications and operating system software and upgrades
- Removing old equipment and performing data migration to new machines.
- Perform End of Week and End of month processes and weekly on-call rotation
- Keep required logs and system records according to procedures
- Three to five years of experience installing and supporting desktop and laptop hardware and software
- Extensive experience with hardware, software applications, operating systems and network connectivity.
- Customer service oriented and proactive in anticipating and resolving problems
- Proficiency with LAN/WAN troubleshooting
- Problem solving skills - ability to perform root cause analysis and determine the appropriate course of action
- Strong team-working skills
- Good verbal and written communication skills
- Must be able to work independently and pace oneself to complete own work
- Strong understanding of an array of computer equipment, peripherals, mobile devices as well as standard software applications (MS Office, Windows Operating Systems, VPN client software, Remote Desktop tools, Active Directory, VMWare, Unitrends Backup, MS Exchange)
- Knowledge of PowerShell and Windows Scripting
- Professional certifications from Help Desk Institute, CompTIA, Network+, A+ or Microsoft (Certified IT Professional or Certified System Administrator (MCSA)), preferred but not required
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Audio Video Technician
Found in: Zoho Direct Apply - 6 days ago
Excis Compliance ltd New York, United StatesWe are looking for an AV technician to set up and operate media equipment for live events. As an AV technician, you will be responsible for organizing and installing media equipment such as projectors, microphones, video monitors, and sound boards. You may also be required to alt ...
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SAP ByDesign Administrator
Found in: Lensa US 4 C2 - 1 day ago
Arrow Fastener Company, LLC Saddle Brook, United StatesArrow Fastener|GreatStar Tools USA is seeking an SAP Business ByDesign System Administrator and Integration Specialist to join our enterprise IT Business Solutions team. The company is moving to SAP Business ByDesign. This role will work with Leadership, Business Owners, Vendors, ...
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SAP ByDesign Administrator
Found in: Lensa US 4 C2 - 1 day ago
Arrow Saddle Brook, United StatesSummary · Arrow Fastener|GreatStar Tools USA is seeking an SAP Business ByDesign System Administrator and Integration Specialist to join our enterprise IT Business Solutions team. The company is moving to SAP Business ByDesign. This role will work with Leadership, Business Owner ...
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Desktop Support Technician
Found in: Lensa US 4 C2 - 3 days ago
Excis Compliance Hackensack, United StatesWe are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regula ...
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Information Technologist II
Found in: Lensa US 4 C2 - 8 hours ago
Agil3tech Fort Lee, United StatesAgil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and ...
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System Analyst
Found in: Appcast US C2 - 6 days ago
Creative Planning New York, United StatesJOB SUMMARY · Creative Planning is a top tier wealth management firm that provides investment management services and full comprehensive financial planning in-house. Recently, we have added Managed IT solutions to the suite of services we are able to provide to clients. · The p ...
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Senior IT Support Technician
Found in: Appcast US C2 - 6 days ago
Mitsubishi Electric Power Products New York, United StatesMitsubishi Electric Power Products (MEPPI) serves the North American power systems, rail transportation, and large visual display markets with electrical and electronic products, systems, and services. · Position Summary · MEPPI's is looking for a Senior IT Support Technician to ...
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Level 2 It Technician
Found in: Lensa US 4 C2 - 2 days ago
Blackbird Recruiting Newark, United StatesLevel 2 IT Technician · Newark NJ · $100,000 DOE · Core Responsibilities: · Great phone skills · Ability to resolve and execute requests in a fast-paced environment while managing time efficiently. · Ability to take ownership of technologies · Desktop Support ServicesSolve ...
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IT Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
TEKsystems New York, United States: · 1199SEIU United Healthcare Workers East is looking for a helpdesk technician that will be providing phone, remote and deskside support on a 6 month+ contract. The technician will be responsible for installing, configuring, imaging, supporting and maintaining end-user desktops ...
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Information Technology Technician
Found in: Appcast US C2 - 6 days ago
Elite Contracting Group LLC New York, United StatesIT Technician (SOC) · Apply on-line at · Elite Contracting Group is seeking IT Technicians to join our Service · Operations Center (SOC) in Petersburg, Virginia. Elite Contracting Group is one of · Virginia's fastest-growing full-service security and resiliency solution integra ...
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Service Desk Analyst
Found in: Careerbuilder One Red US C2 - 6 days ago
TEKsystems New York, United States Contract to RegularDescription: · One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day bas ...
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IT Technician
Found in: Lensa US 4 C2 - 8 hours ago
Ohel Children's Home and Family Services Brooklyn, United StatesOhel Children's Homes and Family Services is seeking a technically skilled candidate with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user's level, responding to u ...
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IT System Engineer "Jack of All Trades"
Found in: Lensa US 4 C2 - 1 day ago
Bowman Williams New York, United StatesIT System Engineer "Jack of All Trades" (MSP) · IT System Engineer "Jack of All Trades" (MSP) · IT System Engineer "Jack of All Trades" (MSP) · We are a growing Managed Service Provider that encourages individual employee growth, collaboration, and a work hard play hard mentali ...
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Technical Support Specialist
Found in: Lensa US 4 C2 - 2 days ago
Long Island University New York, United States**Title:** Technical Support Specialist · **Department:** Information Technology (Post) · **Campus:** Brookville, New York · **Date Posted:** 05/25/2021 · **Salary:** Commensurate with experience · **FLSA:** Exempt · **Starting Date:** As soon as possible · **Contact:** Pl ...
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Helpdesk Services Specialist
Found in: Lensa US 4 C2 - 6 days ago
StateJobsNY New York, United States· •HS Diploma or equivalent with 5 years' relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification required. · •Minimum 4+ years' customer service experience, including phone su ...
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Information Technology Support Specialist
Found in: Lensa US 4 C2 - 4 days ago
The Phoenix Group New York, United StatesOur client, a prestigious law firm, is seeking a Helpdesk Technician to support their team · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Primary Duties and Responsibilities: · Answers IT ...
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IT Support Specialist
Found in: Talent US C2 - 56 minutes ago
TEKsystems New York, United States ContractDescription: · Our client is looking for a helpdesk technician that will be providing phone, remote and deskside support on a 6 month+ contract. The technician will be responsible for installing, configuring, imaging, supporting and maintaining end-user desktops, laptops, mobile ...
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Technical Support Analyst
Found in: Lensa US 4 C2 - 4 days ago
SourcePro Search New York, United StatesSourcePro Search is conducting a search for a Technical Support Analyst. · The Technical Support Analyst's goal is to meet the exact IT, support, education and application needs of the firms IT users. · This includes troubleshooting hardware and software as well as installing, ...
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IT Network
Found in: Lensa US 4 C2 - 3 days ago
Bowman Williams New York, United StatesIT Network & Systems Administrator – Deployments/Projects · Location : White Plains, New York / · Salary : $65,000 - $75,000 · IT Network & Systems Administrator – Deployments/Projects · We are currently seeking an IT Network & Systems Administrator to handle Deployments & Pro ...
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Help Desk Support
Found in: Lensa US 4 C2 - 1 day ago
Sumitomo Mitsui Banking Corporation New York, United StatesOverview: · This position is responsible for providing high-end quality customer service to our global customers located in the North American and EMEA regions. This position will receive CSC related emails, receive walk-up requests including calls from internal SMBC business cu ...
Helpdesk Technician - Glen Rock, United States - Opici Family Distributing
Found in: Talent US C2 - 2 weeks ago
Description
SUMMARY: Perform IT phone support, desktop/laptop installs and repairs and computer data processing across all Opici business offices and warehouses DUTIES AND RESPONSIBILITIES:I.T. Administration and Support