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    Application Engineer - San Jose, United States - Nidec Motor Corporation

    Nidec Motor Corporation
    Nidec Motor Corporation San Jose, United States

    1 day ago

    Default job background
    Construction / Facilities
    Description

    JOB SUMMARY

    Responsible for providing technical support to Tier 1 customers and orchestrate engineering supports from the headquarters

    ESSENTIAL FUNCTIONS

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    · Provides technical support for customer base.

    · Assists customers in interpretation of product specifications and test methods.

    · Makes determination as to product/application problems prior to engineering involvement.

    · Provides customer interface to internal departments.

    · Defines action items and manages daily activity with global R&D locations including those of group companies to meet program qualification requirements.

    · Writes and implements E.C.O.'s when required.

    · Corresponds using multilingual skill set when needed for effective communication with global R&D, management, and sales teams.

    · Identifies and internally communicates new markets and market niche potential (market trends) for development of new product offerings.

    · Identifies and maintains a Key Engineering contact list for the region. Periodically contacts the individuals directly.

    · Establishes relationship and communicates directly with design engineering.

    · Aggressively pursues sample feedback with outside sales and directly with customer engineering groups.

    · Support product management and marketing on all engineering related issues for releasing new product announcements to field sales.

    · Participates in daily conference calls with global Nidec team regarding customer and product updates.

    SECONDARY FUNCTIONS

    · Travel to customer sites as required.

    · Performs other related duties as required.

    · Responsible for adherence to company safe work practices, safety regulations and good housekeeping.

    · Responsible for adherence to company EEO policies.

    · Provides input to competitive benchmarking database.

    · Submit weekly reports summarizing the key activities and program development status

    TRAVEL

    This position requires up to 20% domestic/international business travel.

    Requirements

    · Four year technical engineering degree BSE, BSEE, BSEET, BSME, BSMET required or equivalent.

    · Minimum of 2 years' experience with small precision motors either in consumer or industrial segments.

    · Must be organized and able to handle and prioritize many tasks.

    · Must be a good listener especially when it comes to the conversation with the customers

    · Strong attention to detail and process.

    · Strong verbal and written communication skills.

    · Proven success working in a team-oriented work environment.

    · Proven, extensive knowledge of Microsoft Office Word, Excel, and Power Point.

    · International business experience preferred.

    · Comfortable to work individually, work with team and collaborate with other functional teams.

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