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    Application Engineer - San Jose, United States - NIdec Motor

    NIdec Motor
    NIdec Motor San Jose, United States

    2 weeks ago

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    Description

    JOB SUMMARY
    Responsible for providing technical support to Tier 1 customers and orchestrate engineering supports from the headquarters


    ESSENTIAL FUNCTIONS
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Provides technical support for customer base.
    • Assists customers in interpretation of product specifications and test methods.
    • Makes determination as to product/application problems prior to engineering involvement.
    • Provides customer interface to internal departments.
    • Defines action items and manages daily activity with global R&D locations including those of group companies to meet program qualification requirements.
    • Writes and implements E.C.O.'s when required.
    • Corresponds using multilingual skill set when needed for effective communication with global R&D, management, and sales teams.
    • Identifies and internally communicates new markets and market niche potential (market trends) for development of new product offerings.
    • Identifies and maintains a Key Engineering contact list for the region. Periodically contacts the individuals directly.
    • Establishes relationship and communicates directly with design engineering.
    • Aggressively pursues sample feedback with outside sales and directly with customer engineering groups.
    • Support product management and marketing on all engineering related issues for releasing new product announcements to field sales.
    • Participates in daily conference calls with global Nidec team regarding customer and product updates.

    SECONDARY FUNCTIONS

    • Travel to customer sites as required.
    • Performs other related duties as required.
    • Responsible for adherence to company safe work practices, safety regulations and good housekeeping.
    • Responsible for adherence to company EEO policies.
    • Provides input to competitive benchmarking database.
    • Submit weekly reports summarizing the key activities and program development status

    TRAVEL
    This position requires up to 20% domestic/international business travel.

    Requirements

    • Four year technical engineering degree BSE, BSEE, BSEET, BSME, BSMET required or equivalent.
    • Minimum of 2 years' experience with small precision motors either in consumer or industrial segments.
    • Must be organized and able to handle and prioritize many tasks.
    • Must be a good listener especially when it comes to the conversation with the customers
    • Strong attention to detail and process.
    • Strong verbal and written communication skills.
    • Proven success working in a team-oriented work environment.
    • Proven, extensive knowledge of Microsoft Office Word, Excel, and Power Point.
    • International business experience preferred.
    • Comfortable to work individually, work with team and collaborate with other functional teams.
    #J-18808-Ljbffr
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