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    Inside Client Success Manager - North Carolina, United States - Snap Finance

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    Full time
    Description

    Description

    Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us

    The Job...

  • Working well in a fast-paced, flexible environment.
  • Implementing your fierce cold calling skills in addition to your good organizational techniques to manage your time and your assigned portfolio.
  • Tracking and identifying trends within your portfolio to appropriately plan and prioritize your calls on a daily, weekly, and monthly basis.
  • Training new merchants on the benefits of using Snap and how to most effectively use our system to grow their business.
  • Actively seeking to engage existing merchants within your territory by building/maintaining rapport, providing information and value, resolving concerns, supplying any needed training and marketing materials and more.
  • You...

  • Min of 2 years of previous inside sales, customer facing and/or cold calling/outbound calling experience
  • Scheduling flexibility
  • Proven track record of overachieving goals and quotas
  • VERY strong phone presence and experience per day (this is essential)
  • Excellent verbal and written communication skills
  • Must work well independently and adhere to KPI's
  • Why You'll Love It Here...

  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • 401k with company match
  • Company-paid life insurance + supplemental options
  • Company-paid short-term disability
  • Long term disability and legal coverage
  • Pet insurance
  • A value-based culture where growth opportunities are endless


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