- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
- At least one year of proven past experience helping customers
- High School Diploma/GED or equivalent
- Excellent listening and communication skills
- Compassion for pets and people-as well as awareness and understanding of others' reactions
- Proven decision-making skills to choose the most appropriate course of action
- The ability to integrate new information into problem-solving
- Proficiency in Microsoft Office
- Willingness to work non-traditional hours, including nights, weekends and holidays
- The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
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Customer Service Representative
1 day ago
CT Titles LLC New Haven, United StatesOverview: · **Duties**: · - Provide information about DMV services · - Resolve customer complaints in a professional manner · - Process orders, returns, and exchanges · - Conduct outbound calling campaigns to promote special offers · - Maintain customer records and update account ...
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Customer Service Representative
1 week ago
chris raffone - State Farm Agent North Haven, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Customer Service/sales Representative
1 week ago
Beatz Promotions Limited New Haven, United States**Immediate Start - No Previous Sales Experience Required - Training provided** · **Location**: New Haven, CT · **Employment Type**: Full-Time · - **Who?**_ · Beatz Promotions is a Marketing Company working alongside some of the US's fastest growing brands · We are looking to tak ...
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Customer Service/sales Representative
2 days ago
Cube Group Marketing Inc New Haven, United States"Due to budget increases and client expansion, we can now grow our team of 35 sales representatives to 50 sales representatives over the next 2-3 months." · Cube Group Marketing is a leading marketing and customer acquisition brand in Connecticut. · This means we can take on new ...
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Customer Service Representative
1 week ago
Dexsil Corporation Hamden, United States**Overview** · Dexsil Corporation is an industry leading innovator of environmental field tests. Dexsil products utilize cutting edge chemistry take sophisticated analysis out of the laboratory and into the field, saving customers time and money, while safeguarding expensive equi ...
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Dispatcher/customer Service Representative
1 week ago
Home Services and More, LLC- Mr. Rooter Plumbing North Branford, United States24/7 Emergency Plumbing company is looking for a Full Time Dispatcher/Customer Service Rep. · Responsibilities Include: · - Coordinate and dispatch service technicians to customer locations in a timely manner. · - Utilize strong communication skills to interact with customers and ...
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Dispatcher/customer Service Representative
7 hours ago
Greater New Haven Transit District Hamden, United States**Posting Dates: May 20, 2024 to May 22, 2024** · This position reports to the Business Service Supervisor and works collaboratively with all staff assigned to the District. · **Responsibilities**: · - Schedule rides for clients and addresses any questions about their transportat ...
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Patient Service Representative
1 week ago
St. Vincent's Medical Center Milford, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: · Work where **every moment matters**. · Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing e ...
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Patient Services Representative
7 hours ago
Comprehensive Orthopaedics Wallingford, United StatesThe Patient Services Representative plays a pivotal role in greeting, guiding, and scheduling patients and visitors, serving as a vital link between patients and healthcare support staff. They excel in obtaining and verifying demographic and insurance information, efficiently col ...
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Customer Service Representative
1 day ago
Richard Chevrolet Cheshire, United States**Richard Chevrolet** is looking for a talented and professional Customer Service Representative with an upbeat and energetic phone personality to handle in/outbound calls and appointment setting for customers. Previous customer service preferred. You will be joining a collaborat ...
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Patient Service Representative Ii
4 days ago
Beebe Healthcare Milford, United StatesWhy Beebe?: · Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. · Overview: · Under direct supervision, perform all duties related to ...
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Guest Services Representative
4 days ago
Nuvance Health Danbury, United States**Description** · Summary: · The primary function of the Guest Services Representative is to greet and monitor all visitors to Danbury Hospital. Additionally, the Guest Services Representative provides patient room and phone numbers to callers and visitors using a computerized vi ...
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Patient Service Representative
4 days ago
New Britain General New Britain, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: Flexible availability during clinic hours: 7 am-7 pm Mon-Thurs, Fri 7am-430p · Work where **every moment matters**. · Every day, almost 20,000 Hartford HealthCare em ...
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Customer Service Representative
7 hours ago
DATTCO New Britain, United StatesDATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT. The Customer Service Representative provides friendly and highly responsive service to customers from initial inquiry through trip completion and beyond. Our aim ...
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Patient Service Representative
1 week ago
New Britain General New Britain, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: Monday and Wednesday 10:30am-7pm; Tuesday, Thursday and Friday 7am-3:30pm · Work where **every moment matters**. · Every day, almost 20,000 Hartford HealthCare emp ...
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Customer Service Representative
1 week ago
Stony Brook Clinical Practice Mgmt Plan East Setauket, United States**Customer Service Representative - **Stony Brook Internists, UFPC · **Location**: East Setauket, NY · **Schedule**:Full time · **Days/Hours**:Monday - Friday; 8:30 AM - 5:00 PM · **Pay: $ $22.87** · Our compensation philosophy aims to provide marketable compensation programs and ...
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Member Service Representative
7 hours ago
Achieve Financial Credit Union New Britain, United States**Member Service Representative** · **Role**: · To facilitate new member growth and relationship development through opening accounts, loan acquisition, and sales of all related products and services. Assist new and existing members by providing solutions and resolving problems r ...
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Customer Service Representative
1 week ago
SCHALLER Auto Body New Britain, United StatesBody Shop Customer Service Representative (CSR) · **Responsibilities**: · Schaller Auto Body is looking for an individual that will greet customers and act as a liaison between the customer and the Body Shop Estimators. · The CSR will be responsible for basic accounting functions ...
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Patient Service Representative
1 week ago
New Britain General New Britain, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: 7am-7pm mon-thur7a-430p Fridays · Work where **every moment matters**. · Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common ...
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Service Sales Representative
1 week ago
CentiMark Corporation Waterbury, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Waterbury, CT This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the ...
Client Service Representative - East Haven, United States - VCA Antech, Inc.
Description
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
