Patient Service Representative Ii - Milford, United States - Beebe Healthcare

Beebe Healthcare

Verified Company

Milford, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Beebe?:
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview:

Under direct supervision, perform all duties related to registering patients receiving services by obtaining demographic, insurance, and medical information and billing tasks.

Serves as a resource to all registrars and expertise in departmental policies and procedures in regards to registration.

Responsibilities:

Performs all functions of patient registration including short registration for labs and diagnostics where applicable.

Performs patient registration in multiple sites for hospital and ambulatory setting including but not limited to Invision/Gold, SCI/Schedule Maximizer, Cerner, Accu Reg, HME and Athena.

Processes electronic medical record. Follows up with referring physician
- s office to collect additional records as needed.

Verifies if patient needs referral for physician visits.

Daily reconciliation of co-pays. Follow daily billing procedures.

Assist in care and maintenance of office equipment, building and supplies.

Understands how to utilize the following systems: Current health information system, DI (Document Imaging), DHIN (Delaware Health Information Network), Gold, Provider Portal, and other systems as needed.

Follows HIPAA regulations for patients and other facilities requesting medical records.

Performs all other duties as assigned.

Qualifications:
Two years' experience in hospital/medical office environment with familiarity of registration and insurance.

Computer skills with attention to details. Familiar with medical terminology.

Ability to communicate with public in a courteous manner. Ability to adapt to change in order to meet patient and organizational needs. Sensitive to difficult/emotional patient situations. Ability to recognize cultural diversity and special needs, remains calm and able to perform duties in a fast-paced environment.

Competencies Skills:

Essential:

Clear Communication Skills Both Written And Verbal
Knowledge Of Basic Computer Programs
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills To Provides Customer Service To Patients, Team Members And Visitors

Credentials:

Education:

Essential:

High school graduate or equivalent

Other Information:
Two years' experience in hospital/medical office environment with familiarity of registration and insurance.

Computer skills with attention to details. Familiar with medical terminology.

Ability to communicate with public in a courteous manner. Ability to adapt to change in order to meet patient and organizational needs. Sensitive to difficult/emotional patient situations. Ability to recognize cultural diversity and special needs, remains calm and able to perform duties in a fast-paced environment.

Starting at:
USD $17.00/Hr.