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    Call Center Benefits Analyst - Orlando, United States - Sonesta Hotels

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    Full time
    Description

    Description

  • Performs monthly reconciliation and processing of vendor payments.
  • Manages and submits the funding for the FSA and HSA plans on a biweekly basis. Reconciles enrollments and works with payroll on refunds and arrears.
  • Serves as the systems administrator for various vendor systems. Monitors data flow to ensure these external systems are optimally maintained. Manages data within these systems as needed
  • Works with payroll to regularly audit benefit deductions. Coordinates projects that work to resolve data flow issues
  • Works with payroll to regularly audit 401K contribution and loan deductions. Coordinates projects that work to resolve data flow issues.
  • Manage all eligibility data feeds to plan vendors. Coordinates projects that work to resolve data flow issues.
  • Supports annual open enrollment for welfare benefit plans to include thorough testing of the enrollment events in the HRIS system and data integration with payroll.
  • Responsible for some annual filings.
  • Addresses employee questions, or escalates to other HR team members, within 24 hours.
  • Qualifications:

  • Education and Experience A Bachelor's degree or equivalent experience.
  • Experience in a benefits, payroll or finance role that involved the reconciliation or auditing of data.
  • Experience identifying, tracking and resolving data flow issues.
  • Experience with Workday or other HRUS platform preferred.
  • Microsoft Excel (pivot tables and look ups) 3+ years experience.
  • Additional Job Information/Anticipated

    Pay Range

    Pay Range: $26.00 to $28.00 per hour.

    Benefits

    Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.



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