- The Senior Manager of Clubs and Lounges will serve as the marketing head for the United Club program, spearheading a visionary marketing strategy that establishes an industry leading customer experience and sets the stage for a benchmark premium airport experience.
- This role involves a strategic dive into data insights to identify and cater to travelers' needs, evolving and, in some cases, reinventing our club and lounge environments to be more engaging and appealing.
- Through thoughtful tests and discovery, the Senior Manager will be dedicated to uncovering innovative ways to deliver unmatched value, incentivizing customers to seek access and fostering a desire to choose United for their travel journeys.
- Architect and implement sophisticated marketing strategies to amplify the presence and value of the United Club program globally.
- Champion data-driven marketing by harnessing analytics to drive product innovation and tailor marketing initiatives for maximum impact.
- Propel the evolution of our Clubs and Lounges by steering innovative product development and strategic partnerships, from conceptualization to launch.
- Bachelor's degree in Marketing, Statistics, Business Administration, or Economics
- Masters in Business Administration, Marketing, Statistics or Finance
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