Clinical Support Specialist - Avon, United States - TheraCare of New York

TheraCare of New York Avon, United States

1 week ago

Description

Company Description

Home Health Care Solutions believes that every individual should have the right to receive safe, professional care in the comfort of their own residence. We are committed to the care of individuals within the structure of their own environments, allowing maximum contribution, independence, and retention of self-respect.

Job Description

The Clinical Support Specialist will be responsible for reviewing all new referrals to ensure the patients' care coordination (clinical, geographic, insurance, etc.) needs are met. This position will also play a vital part in providing support to the Quality Assurance (QA) and Intake Departments.

Key Responsibilities are:

Review all Start of Care (SOC) and Resumption of Care (ROC) referrals
Utilize insurance portal to verify home health benefits for all referrals
Run requested reports weekly or as needed
Utilize hospital EMR portal to pull patients' most recent medical records, or send request via fax to verify re-hospitalization admission date and diagnosis
Assist with retrieving clinical documentation from EMR system for the clinical department. Documents will be downloaded from the EMR system and given to the clinical department via email
Attend mandatory staff meetings, care conferences, and education offerings
Assume the responsibility for person growth through continuing education
Other assigned duties as needed

Qualifications

Medical Assistant Certificate

Minimum of one (1) year in a clinical setting or a medical practice; preferably in a home care setting

Ability to work through interruptions and multi-task

Ability to work independently and as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

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