- Assist with the deployment of hardware and software to clients (including the installation, configuration and testing of basic firm hardware).
- Assist with new hire processing (account requests, verification, basic equipment configuration).
- Perform basic software troubleshooting and hardware triage support.
- Assist with the equipment and set-up for conference/meeting facilities, as directed.
- Assist with off-site support for client functions/meetings.
- Handle minor administrative functions such as moving and delivering equipment to clients.
- Perform administrative tasks, such as changing passwords.
- Handle minor functions such as moves, adds, changes, etc.
- Respond to customer inquiries concerning support requests, systems status, and network connectivity.
- Resolve hardware and software problems for firm-standard hardware/software.
- Record inquiries, and repair/service requests.
- Diagnose problems through research, isolation and resolution steps using automated systems via Remedy.
- Report problems with procedures and make suggestions for improvements.
- Escalate to or consult with senior staff when a solution is unclear.
- Coordinate, track, and maintain inventory, including software and documentation upgrades, distributions, and licenses.
- Process firmwide requests for software and documentation.
- Track software licenses to ensure that the firm does not violate its agreements, and work with Purchasing and Contracts departments regarding software licensing and maintenance issues. Coordinate mass distributions, including on-site software duplication and documentation reproduction.
- Make recommendations to management regarding update and maintenance processes.
- Perform administrative duties, as required.
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Support Specialist
2 weeks ago
BCforward Indianapolis, United StatesBCforward is currently seeking a highly motivated Salesforce Support Specialist for an opportunity in Indianapolis, IN · Summary: · Position Title: Salesforce Support Specialist · Location: Indianapolis, IN · Anticipated Start Date: 06/03/2024 · Duration: Full-Time Employee · Wor ...
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IT support specialist for ERP system
6 days ago
Thunderbolt Inc Marion, United StatesWhat can you expect? · You will install and maintain the IT infrastructure of our clients for our software FEPA (Windows client, Windows and Linux servers, virtual environments, network connections, MS-SQL, Ingres) · You will be responsible for maintenance and administration of s ...
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IT Support Specialist
6 days ago
CROSSROADS REHABILITATION CENTER INC Indianapolis, United StatesJob Description · Job DescriptionAt Easterseals Crossroads, we envision a community with 100 percent equity, inclusion and access for people with disabilities. To achieve our vision, we serve and advocate for people with disabilities and their families. · We are committed to dive ...
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Customer Support Specialist
2 weeks ago
HERFF JONES Indianapolis, United StatesJOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our three distinct brands – BSN SPORTS, ...
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Behavior Support Specialist
12 hours ago
Community Options Indiana, United States Full timeDescription · Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. · We are seeking a Full-Time Behavior Support Specialist to provide support in Indiana, PA to help effectively support individuals with intell ...
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Reentry Support Specialist
2 weeks ago
Volunteers of America Ohio-Indiana Indianapolis, IN, United States$1,000-Sign On Bonus Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohi ...
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Customer Support Specialist
2 weeks ago
Eyecarecenterofsalem Indianapolis, United StatesJob Description · Job DescriptionWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. · Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and g ...
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Autism Support Specialist
2 weeks ago
hopebridge Indianapolis, United StatesJob Description · Job DescriptionWhy You'll Love this Autism Support Specialist Job Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Autism Support S ...
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Peer Support Specialist
3 weeks ago
Pinnacle Treatment Centers Marion, United States** Peer Support Specialist** · **Job Category****:** Clinical **Requisition Number****:** PEERS007179 Showing 1 location **Job Details** · **Description** · **Peer Support Specialist** · **We offer competitive salary, full benefits package, Paid Time Off, and opportunities fo ...
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Peer Support Specialist
2 weeks ago
Adult & Child Health Indianapolis, United StatesJob Description · Job DescriptionDescription:Adult & Child Health is a growing 501c (3) not-for-profit integrated healthcare organization based in Indianapolis servicing multiple locations. A&C is committed to a diverse and inclusive workforce . We offer flexibility, generous PTO ...
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Lab Support Specialist
3 weeks ago
The Fountain Group LLC Indianapolis, United StatesImmediate Opportunity for a Laboratory Support Specialist located in Indianapolis, IN (Onsite). · Details for the position are as follows: · Job Description: · Plans and oversees enterprise-level support and service activities for company products and services for a designated ...
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SBA Support Specialist
5 days ago
Community First Bank of Indiana Indianapolis, United StatesJob Description · Job DescriptionSalary: · At Community First Bank of Indiana (CFB) we set our intentions to serve and give our best to others each day. Our mission? We partner with you to build a better future. Ready to get started? · As part of our team, you'll be empowered th ...
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Support Specialist
2 weeks ago
Russell Tobin Indianapolis, United StatesJob Description · Job DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top Biotech company that has an opening for a Support Specialist. · Location: 101 Customer Site Street , Indianapolis, IN 46225, United States · Duration: 12+ months ...
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Print Support Specialist
1 day ago
Ricoh Carmel, United StatesJob Description · Job DescriptionSummary · Temporary No COVID restrictions · Looking for a Hard worker, with the ability to multitask, and work independently. · CW will be responsible for the Delivery of toner and supplies to a designated territory. · Also, answering service r ...
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OneSource Service Support Specialist
1 week ago
Pyramid Consulting, Inc Indianapolis, United StatesImmediate need for a talented OneSource Service Support Specialist. This is a 12+ months Contract opportunity with long-term potential and is located in Indianapolis, IN (Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: ...
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Program Support Specialist
3 weeks ago
Datawize Technologies LLC Township of Hamilton, United States**Program Support Specialist** · **Shift timing: 09:00 am to 05:00 pm** · **lunch:1 hour (unpaid)** · **Assignment location: 6QuakerbridgePlaza, Hamilton, NJ 08619** · **Job Type: Contract** · **Job Contract: 2 Month** · **Job Description: · - ** · **Unwinding justification for U ...
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TekWissen LLC Indianapolis, United StatesJob Description · Job DescriptionOverview Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfol ...
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IT Desktop Support Specialist-Tier 2
2 weeks ago
The Heritage Group Indianapolis, United StatesJob Description · Job DescriptionJob Summary: · The IT Desktop Support Specialist Tier II position provides enterprise-level assistance to our end users on-site and remotely. This role provides support and incident management for a variety of IT-related concerns across multiple ...
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Salesforce Support Specialist
3 weeks ago
BCforward Indianapolis, United StatesSalesforce Support Specialist – Indianapolis, IN · Full-Time · Position Overview · Join our Technology Services team as a Salesforce Support Specialist, and you will be a critical problem solver supporting our Salesforce-based business systems. You will provide technical support ...
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Laboratory Support Specialist
2 weeks ago
Pyramid Consulting, Inc Indianapolis, United StatesImmediate need for a talented Laboratory Support Specialist . This is a 12+ Months Contract opportunity with long-term potential and is located in Indianapolis, IN (Onsite) . Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pa ...
Technical Support Specialist - Indianapolis, United States - enableIT
Description
Onsite- INDIANAPOLIS
The Technology Support Specialist performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and technology certification.
The Technology Support Specialist assists others in the technology department, as needed. Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor.
Technical Support Specialist professionals in Indianapolis
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Erin Sturm
Client Services Intern
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SCOTT MONTGOMERY
Category Manager and Sales Analyst
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Destiny Raymond
Shift Supervisor