Jobs
>
Springfield

    Customer Service Advisor - Springfield, United States - Schnitzer Steel

    Schnitzer Steel
    Schnitzer Steel Springfield, United States

    3 days ago

    Default job background
    Description

    ** Customer Service Advisor**

    **Job Category****:** Retail **Requisition Number****:** TEMPL12411 Showing 1 location **Job Details**

    **Description**

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a can do selling spirit and the ability to work as a team to meet the stores sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.

    **Essential Functions:**

    Promote the Pick-n-Pull Safety Culture.

    Be a team player. Work as a member of the team to help the team achieve its goals.

    Maintain a high level of integrity.

    Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.

    Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.

    Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.

    Follow all company policies and procedures.

    Identify when customer interaction requires assistance from management.

    Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.

    Additional duties as assigned.

    **Qualifications:**

    Must work safely at all times.

    Must have good people skills with an outgoing friendly positive attitude.

    Able to work retail hours including overtime, weekends and holidays.

    Must have reliable means of transportation.

    Must be able to read, write, and speak in the English language.

    Bilingual in Spanish a plus, but not required.

    Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.

    Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.

    Previous experience in a retail environment preferred but not required.

    **Physical Activities Required to Perform Essential Functions:**

    Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.

    Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.

    Vision must be sufficient to perform job functions safely as described above.

    Able to work on feet (stand and walk) for assigned work shift.

    **Job Conditions:**

    Exposure on a regular basis to outdoor weather conditions.

    Exposure to occasional noisy conditions and machinery operation.

    **PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.**

    All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

    Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

    An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

    All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

    As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • New Country Motor Cars - Mercedes-Benz

    Service Advisor

    1 day ago

    New Country Motor Cars - Mercedes-Benz Hartford, United States

    The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is th ...

  • Liberty Honda

    Automotive Service Advisor

    1 day ago

    Liberty Honda Hartford, United States

    Automotive Service Advisor · Liberty Honda | Industry-Leading Pay & Benefits · Liberty Honda has an immediate opening in their service facility for an experienced Service Advisor · Qualification: · - Previous Service Advisor experience - REQUIRED · - A team player who is focused ...

  • Icahn Automotive

    Customer Service Advisor

    1 week ago

    Icahn Automotive Springfield, United States

    Icahn Automotive Boston Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of custome ...

  • Key Auto Group

    Dealership Service Advisor

    2 days ago

    Key Auto Group Hartford, United States

    Are you a motivated person who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service advisor positions starting at $52,000.00 annually with a career path to grow. · Find the place in our organization tha ...

  • Meineke Car Care Centers

    Service Advisor

    3 days ago

    Meineke Car Care Centers Enfield, United States

    Job Summary · We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. · Every day is different in our busy automotive ser ...

  • Bertera Subaru of West Springfield

    Service Advisor- Subaru West Springfield $75k to $95k

    5 days ago

    Bertera Subaru of West Springfield West Springfield, United States

    Average Hourly Rate of $30.80 up to $35.50 · Rate based on Hourly Rate plus Monthly Commissions & Bonuses. Minimum performance are required. · Automotive Service Writer Advisor Job Duties: · Ascertains automotive problems and services by listening to customer's description of sy ...

  • The Ivy of McKinney

    Service Advisor

    1 day ago

    The Ivy of McKinney Palmer, United States

    Automotive Service Writer Advisor Job Duties: Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service sc ...

  • Chevrolet Dealership

    Service Advisor

    6 days ago

    Chevrolet Dealership Palmer, United States

    Chevrolet Dealership - JobID: [Auto Service Technician] As a Service Advisor at Chevrolet, you'll: Schedule appointments with customers; Greet customers on the service drive; Write estimates and get approval from customers; Write repair orders, giving a clear description of the p ...

  • Bertera Dodge Chrysler Jeep Inc.

    Automotive Service Advisor

    14 hours ago

    Bertera Dodge Chrysler Jeep Inc. Westfield, United States

    Job Description · Job DescriptionAutomotive Service Writer Advisor Job Duties:Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenan ...

  • The LEGO Group

    customer service advisor

    6 days ago

    The LEGO Group Enfield, CT, United States

    Customer Service Advisor - English Speaking (Hybrid) · + **Location** Enfield, Connecticut, United States of America · + **Job ID** · + **Category** Consumer Service & Contact Center Operations · **Job Description** · _Could you help rebuild the LEGO Eiffel Tower? Or put the fin ...

  • Lego

    customer service advisor

    6 days ago

    Lego Enfield, CT, United States

    Job Description · Could you help rebuild the LEGO Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh? · Do we have Technic sets available in bright pink? And does LEGO BatmanTM only come in black or very, very dark grey? · If you can keep cool when LEGO minifig ...

  • beBee Handyman

    Labor consultants for general advice on labor issues, payroll preparation

    3 hours ago

    beBee Handyman Pell City, AL, United States Freelance

    I am in need of a Labor Advisor service with the following characteristics in Pell City, AL:What is the purpose of the labor advisor? · General advice on labor issues, payroll preparation, contract drafting, dismissals and settlements, social security registration or cancellation ...

  • beBee Handyman

    Financial advisor for income tax declaration

    3 hours ago

    beBee Handyman Sims Chapel, AL, United States Freelance

    I am looking for an advisor in Sims Chapel, AL to provide guidance on a rental topic.How comfortable are you with managing and organizing your finances? · I am very comfortable with my finances. · What stage are you at in your professional career? · I am at a mid-level. · What is ...

  • Icahn Automotive

    Customer Service Advisor

    1 week ago

    Icahn Automotive Harrisburg, United States

    Icahn Automotive Ruckus Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of custome ...

  • Pete's RV Center

    Service Advisor

    2 days ago

    Pete's RV Center South Windsor, United States

    Are you great with people, fast on your feet and a multi-tasker? If so, this is the perfect job for you Pete's RV provides a rewarding work atmosphere as well as competitive compensation and benefits. We are looking for talented individuals to join our team at our South Windsor, ...

  • beBee Handyman

    Financial advisor for tax planning

    3 hours ago

    beBee Handyman Maplesville, AL, United States Freelance

    Maplesville, AL Financial Management and Planning ServicesHow do you feel about managing and organizing your finances? · I am comfortable but I want to improve them · What stage are you at in your professional career? · Beginner / junior · What is your annual income? · Less than ...

  • Drax Group

    Customer Service Advisor

    3 days ago

    Drax Group Northampton, United States

    **Customer Service Advisor · Northampton · Permanent · Career level 6 · Salary: 22, ,000** · If the answer is yes, then we want to talk to you. · **About the role** As a Customer Service Advisor, you will be responsible for supporting our customers, through proactively cont ...

  • Icahn Automotive

    Customer Service Advisor

    1 week ago

    Icahn Automotive Hartford, United States

    Icahn Automotive New Britain Ave [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of c ...

  • Schnitzer Steel

    Customer Service Advisor

    3 days ago

    Schnitzer Steel Windsor, United States

    ** Customer Service Advisor** · **Job Category****:** Retail **Requisition Number****:** TEMPL013566 Showing 1 location **Job Details** · **Description** · Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Serv ...

  • Wickes

    Customer Service Advisor

    3 days ago

    Wickes Northampton, United States

    Location: Northampton, Northamptonshire · Wickes is more than just the nations favourite DIY store. Were part of the Travis Perkins Group, one of the UKs top employers. Thats why the first thing youll notice at Wickes is the way everyone pulls together. Its a place where well as ...