- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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Service Advisor
1 week ago
Turf Products Enfield, United States*** · The Service Advisor is responsible for the administrative/secretarial needs of the service department for Turf Products, LLC. Other duties include: answering phone calls from customers and appropriating to correct personnel; and working with division personnel as necessary ...
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Service Advisor
1 day ago
Chevrolet Dealership Palmer, United StatesChevrolet Dealership - JobID: [Auto Service Technician] As a Service Advisor at Chevrolet, you'll: Schedule appointments with customers; Greet customers on the service drive; Write estimates and get approval from customers; Write repair orders, giving a clear description of the p ...
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Service Advisor
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Bertera Chevrolet Inc. Palmer, United StatesJob Description · Job DescriptionAutomotive Service Writer Advisor Job Duties:Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenan ...
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Steve Lewis Subaru Automotive Service Advisor
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BALISE MOTOR SALES COMPANY Hadley, United States**Automotive Service Advisor** · Balise is now seeking a qualified Service Advisor/Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet/greet and write-up to the status update and delivery of the MPI to the active delivery ...
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Customer Service Advisor
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Icahn Automotive Harrisburg, United StatesIcahn Automotive Ruckus Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of custome ...
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Ford Automotive Service Advisor
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Balise Auto Wilbraham, United StatesJob DetailsJob LocationFord Wilbraham - Wilbraham, MAPosition TypeFull TimeJob DescriptionAutomotive Service AdvisorBalise is now seeking a qualified Service Advisor/Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet/gre ...
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Service Advisor
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Meineke Car Care Centers Enfield, United StatesJob Summary · We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. · Every day is different in our busy automotive ser ...
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Service Advisor
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Meineke Car Care Center Manchester, United States· Meineke Car Care is seeking a motivated, performance driven Service Advisor to join our team. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer service-oriented. Automotive background / experience not necessary but interes ...
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Love's Travel Stops & Country Stores Eagleville, United StatesReq ID: 439589 · Address: Locust St. Eagleville, MO, 64442 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately · Wel ...
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Service Advisor
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Pete's RV Center South Windsor, United StatesAre you great with people, fast on your feet and a multi-tasker? If so, this is the perfect job for you Pete's RV provides a rewarding work atmosphere as well as competitive compensation and benefits. We are looking for talented individuals to join our team at our South Windsor, ...
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Customer Service Advisor
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Icahn Automotive Springfield, United StatesIcahn Automotive Boston Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of custome ...
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Customer Service Advisor
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customer service advisor
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The LEGO Group Enfield, CT, United StatesCustomer Service Advisor - English Speaking (Hybrid) · + **Location** Enfield, Connecticut, United States of America · + **Job ID** · + **Category** Consumer Service & Contact Center Operations · **Job Description** · _Could you help rebuild the LEGO Eiffel Tower? Or put the fin ...
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Customer Service Advisor
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Drax Group Northampton, United States**Customer Service Advisor · Northampton · Permanent · Career level 6 · Salary: 22, ,000** · If the answer is yes, then we want to talk to you. · **About the role** As a Customer Service Advisor, you will be responsible for supporting our customers, through proactively cont ...
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customer service advisor
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Lego Enfield, CT, United StatesJob Description · Could you help rebuild the LEGO Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh? · Do we have Technic sets available in bright pink? And does LEGO BatmanTM only come in black or very, very dark grey? · If you can keep cool when LEGO minifig ...
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Wickes Northampton, United StatesLocation: Northampton, Northamptonshire · Wickes is more than just the nations favourite DIY store. Were part of the Travis Perkins Group, one of the UKs top employers. Thats why the first thing youll notice at Wickes is the way everyone pulls together. Its a place where well as ...
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Automotive Service Advisor
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Bertera Auto Westfield, United StatesBertera Auto - JobID: [Auto Service Technician] As an Automotive Service Advisor at Bertera Auto, you'll: Ascertain automotive problems and services by listening to customer's description of symptoms; Verify warranty and service contract coverage by examining records and papers; ...
Service Advisor - Palmer, United States - The Ivy of McKinney
1 week ago
Description
Automotive Service Writer Advisor Job Duties:Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management