- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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Steve Lewis Subaru Automotive Service Advisor
5 hours ago
BALISE MOTOR SALES COMPANY Hadley, United States**Automotive Service Advisor** · Balise is now seeking a qualified Service Advisor/Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet/greet and write-up to the status update and delivery of the MPI to the active delivery ...
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BALISE Hadley, United States Full timeJob Details · Job Description · Automotive Service Advisor · Balise is now seeking a qualified Service Advisor/Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet/greet and write-up to the status update and delivery of ...
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Experienced Parts Advisor $49k to
1 week ago
Bertera Subaru of Hartford Hartford, United StatesBertera Subaru of Hartford is currently seeking an experienced Parts Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and helping customers find the right parts for their vehicles. · Responsibilities include: · - Providi ...
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Service Advisor
1 day ago
Mitchell Subaru Canton, United StatesLooking for growth potential? · We are looking for highly a motivated SERVICE ADVISOR'S with a team attitude and strong customer service skills. · We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality Subaru vehicles. · We hav ...
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Experienced Parts Advisor $49k to
5 days ago
Bertera Subaru of Hartford Hartford, United StatesJob Description · Job DescriptionBertera Subaru of Hartford is currently seeking an experienced Parts Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and helping customers find the right parts for their vehicles. · Respo ...
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Service Advisor
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Bertera Subaru of Hartford Hartford, United StatesAre you looking to jump-start your automotive career? Customer focused and self-motivated? _ BERTERA SUBARU OF HARTFORD_ is looking to add a SERVICE ADVISOR to their dynamic team at our new high-volume state of the art facility. Competitive compensation and top pay for top perfor ...
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Subaru Parts Counter Associate
1 day ago
Reynoldssubaru Hartford, United StatesWe are seeking a Parts Advisor to join our team.Do you like car parts? Looking for a fast-paced environment where the days pass quickly? Do you like details and numbers?This is the job for you Assisting technicians in a busy shop with proper parts, promising no two days alike.Rey ...
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Automotive Assistant Service Manager
1 week ago
Mitchell Subaru Canton, United StatesFounded in 1922, the Mitchell Auto Group has excelled by providing an opportunity for individuals to turn their work ethic and positive attitude into a career. Mitchell Subaru located in Canton, CT is focused on attending to our clients needs and currently is in need of an additi ...
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Automotive Service Dispatcher
1 week ago
Mitchell Subaru Canton, United StatesFounded in 1922, the Mitchell Auto Group has excelled by providing an opportunity for individuals to turn their work ethic and positive attitude into a career. Mitchell Subaru located in Canton, CT is focused on attending to our clients needs and currently is in need of an additi ...
Service Advisor- Subaru West Springfield $75k to $95k - Bertera Auto Group
1 day ago
Description
Average Hourly Rate of $30.80 up to $35.50Rate based on Hourly Rate plus Monthly Commissions & Bonuses. Minimum performance are required.
Automotive Service Writer Advisor Job Duties:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management
