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Troy

    Hospice Intake Coordinator - Troy, United States - Kaplan

    Kaplan
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    Description
    Job Title
    Hospice Intake Coordinator

    Location
    Troy, MI, USA

    Additional Location(s)

    Employee Type
    Employee

    Working Hours Per Week
    40

    Job Description

    We are looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve.

    Our high value rewards package:
    • Up to 23 paid holiday and personal days off in year one
    • DailyPay: Access your money when you want it
    • Industry-leading 360 YouTM benefits program
    • Company paid emotional health and wellness support for you and your family
    • Adoption assistance
    • Access to Ramsey SmartDollar
    Certain benefits may vary based on your employment status.

    What you'll do in this role:
    • Serves as the first line of customer service for internal and external customers.
    • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
    • Reviews referral for appropriate care setting and communicates with care center,
    • Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
    • Coordinates with other departments for insurance verification and payer authorization as needed.
    • Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
    • Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.
    We are looking for compassionate Hospice Intake Coordinators with:
    • High School diploma or GED equivalent.
    • Two (2+) years of administrative experience in a healthcare environment.
    • Reliable internet service and ability to office from home with minimal disruption to the workday.
    • Home health or Hospice intake experience, preferred.
    • Homecare Homebase experience, preferred.
    Questions? Call us at

    We are an equal opportunity employer and value diversity at our company.

    NOTICE:
    • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
    • By supplying your phone number, you agree to receive communication via phone or text.
    • By submitting your application, you are confirming that you are legally authorized to work in the United States.
    Residential Home Health and Residential Hospice is an Equal Opportunity Employer


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