- Assist members with financial services through a consultative approach to determine the most value-added products and/or services to meet individual member needs. This includes opening and closing accounts, answering questions, products and services sales, and problem resolution.
- Demonstrate a working knowledge of the core system and all other applicable systems required to service members, this includes loan and deposit platforms.
- Support the greeter's desk to establish rapport with guests/members and direct to appropriate area.
- Provide universal dual support to both the teller and new account operations of the branch.
- Promote a member-first education culture within the branch by example and mentoring of Member Service Specialists to identify opportunities to promote credit union products and services. Coach to live DNCU's mission of improving lives while meeting and/or exceeding established member education goals.
- Proactively listening, to the voice of the member, to help identify opportunities to improve the member experience.
- Participate in marketing and awareness campaigns to increase member engagement.
- Strong communication skills characterized by excellent speaking and writing abilities.
- Work effectively in a team environment contributing to the success of the branch and organization.
- Comply with all regulations, security procedures, and complete all mandatory annual compliance courses.
- Performs other related job duties as assigned.
- One year to three years of similar or related experience.
- Two years of direct member contact experience in providing financial products and services; six months teller experience and familiarity with platform operations.
- (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
- Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
- Handle sensitive information with complete confidentiality and professionalism.
- Provide excellent and knowledgeable service to our members, both internal and external by adhering to our core values.
- Successful job performance involves meeting and/or exceeding team-building, interpersonal, relationship building, and technical skills outlined in other duties and responsibilities.
- Must have good communication and PC skills.
- Collaborative service skills.
- Willing and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations.
- May require sitting for extended periods of time.
-
Aurora Technologies Cuyamungue, United StatesYour perfect entry after your studies. Start instead of waiting. Ready for a career leap? Trainee Financial Consultant (m/f/d) You want to: Gain real work experience during your traineeship Training on the job with the support of a mentor Gain practical insights into consulting p ...
-
Senior Purchaser
2 weeks ago
BlueWave Ventures Norway, United StatesWe quench your thirst - for drinks and career. As FRISTO SE, we have been operating beverage markets in eight German states and in the Austrian Tyrol for over 50 years. With a sparkling combination of progress and tradition, we have successfully established ourselves as a medium- ...
-
Fashion Consultant
3 weeks ago
Crimson Technologies Santa Fe, NM, United States FreelanceBonita has been synonymous with current fashion and confident, modern femininity for over 50 years - with 24 collections per year. Our collections are characterized by loving details, excellent fits, and ideal combinability. Friendly and competent customer advice, as well as exce ...
-
Dental Assistant Receptionist
2 weeks ago
Radiant Innovations Tesuque, United StatesWhat do we offer? · For our location in 76829 Landau, we are currently looking for a full-time or part-time position as a · Dental Assistant Receptionist (m/f/d) · Unlimited employment contract to provide you with the necessary security for the future · Attractive compensation ta ...
-
Economic auditing assistant
3 weeks ago
Golden Gate Group Seton Village, NM, United States Freelance**For one of our renowned clients in the greater Frankfurt area, we are currently seeking a:** · **Financial Audit Assistant (m/f/d)** · **Your future responsibilities:** · - Preparation of monthly, quarterly, and annual financial statements according to HGB and IFRS · - Consulta ...
-
Department Head
2 weeks ago
Radiant Innovations Encantado, United StatesYour tasks · - Disciplinary and professional leadership as well as development of employees within the department · - Development and implementation of key account strategies and management of business development · - Strategic business development / project acquisition and order ...
-
Skyline Solutions Rio en Medio, United StatesThere are many reasons to collaborate with European Medical Consulting Adam in Rio en Medio. In the following section, you will see how you can benefit from our free services and save valuable time: * You will have access to exclusive and unpublished job opportunities * Our reloc ...
-
Corporate Customer Advisor
3 weeks ago
Velocity Ventures Rio en Medio, NM, United States FreelanceOur common goal: · - You will be responsible for managing our corporate clients from small and medium-sized businesses and acquiring new clients. · - Your main tasks: · - Advising and supporting our corporate clients in all financing matters as well as in passive and service busi ...
-
Information Technology Specialist
2 weeks ago
U.S. Customs and Border Protection , NM, United StatesThis position is with the Office of Information and Technology (OIT), within U.S. Customs and Border Protection (CBP), with the Field Support Directorate in one of the following locations: Columbus, Deming, or Lordsburg, New Mexico. · In this Information Technology Specialist pos ...
-
Social Services Assistant
3 days ago
Casa Real Center - Santa Fe, NM Santa Fe, United StatesCasa Real seeks a full time Social Worker Assistant, supports social service staff by providing administrative support from patient admission through discharge. Day shift / Monday through Friday / Two years experience in long term care Benefits*$ $18.00 per hour · *Tuition, Trav ...
-
Travel Physical Therapist
2 days ago
LeaderStat Santa Fe, NM, United StatesLeaderStat is seeking a travel Physical Therapist for a travel job in Santa Fe, New Mexico. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type ...
-
Travel LPN
3 days ago
ND Global Consulting Services Santa Fe, United StatesJob Description · ND Global Consulting Services is seeking a LPN / LVN Long Term Care for a travel job in Santa Fe, New Mexico. · Job Description & RequirementsSpecialty: Long Term Care · Discipline: LPN / LVN · Duration: 9 weeks · 36 hours per week · Shift: 12 hours, nights · Em ...
-
RN Case Mgr PRN
1 day ago
Los Alamos Medical Center Los Alamos, United States Full timeLos Alamos Medical Center is an outstanding place to work as a nurse as we are committed to our quality initiatives and a culture of safety, are invested in the growth of our staff. We support ongoing education, certifications and other ongoing learning, have a tuition reimbursem ...
-
Licensed Practical Nurse
2 weeks ago
Wexford Health Sources Santa Fe, United States Full timePOSITION: Licensed Practical Nurse · LOCATION: Penitentiary of NM in Santa Fe · $3,000 Sign On Bonus · Wexford Health Sources, Inc. is a member of the Wexford family: a group of the nation's leading innovative correctional health care companies. At Wexford Health Sources, Inc., o ...
-
NC Sales Consultant- Toyota of Santa Fe
5 days ago
Sonic Automotive Santa Fe, United StatesCompany Description · Toyota of Santa Fe is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow ...
-
Travel Nurse
3 days ago
CrossMed Healthcare Santa Fe, United StatesCrossMed Healthcare is seeking an experienced Long Term Acute Care Licensed Practical Nurse for an exciting Travel Nursing job in Santa Fe, NM. Shift: 12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $ / Week Why CrossMed? · CrossMed was created by a group of women who want ...
-
Travel Nurse RN
3 days ago
LeaderStat Santa Fe, United StatesJob Description · LeaderStat is seeking a travel nurse RN CVICU for a travel nursing job in Santa Fe, New Mexico. · Job Description & RequirementsSpecialty: CVICU · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Typ ...
-
Travel Nurse RN
1 day ago
LeaderStat Santa Fe, United StatesJob Description · LeaderStat is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Santa Fe, New Mexico. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per ...
-
Travel Nurse RN
3 days ago
LeaderStat Santa Fe, United StatesJob Description · LeaderStat is seeking a travel nurse RN Med Surg for a travel nursing job in Santa Fe, New Mexico. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employme ...
-
Travel Nurse RN
3 days ago
LeaderStat Santa Fe, United StatesJob Description · LeaderStat is seeking a travel nurse RN Med Surg for a travel nursing job in Santa Fe, New Mexico. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Typ ...
Branch Experience Consultant - Santa Fe, United States - Del Norte Credit Union
Description
The primary role of this position is to assist Del Norte Credit Union in living out its mission of improving lives as a financial cooperative by possessing a passionate devotion to providing outstanding and empathetic service to Del Norte Credit Union members and fellow teammates. Exemplify Del Norteno Pride to live with character, feel with empathy, and act with passion; a key component of this is to identify the financial needs of the member and recommend an appropriate credit union solution. Member service is an important part of the member experience, it is how we see, use knowledge and interact to engage and guide members through a world class experience.
The salary range for this position is $19.42 to $29.14. New hires typically brought into the organization at a rate between the range minimum and the range maximum, depending on the qualifications, internal equity and the budgeted amount for the role.
Experience
