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    Technical Product Manager - Grand Rapids, United States - Harrison Gray Search & Consulting

    Harrison Gray Search & Consulting background
    Description

    Job Description

    Job Description

    Harrison Gray Search has partnered with a leading marketing consultant to help them find a Technical Product Manager.

    Overview:The Technical Product Manager will be responsible for overseeing the daily operations of our office, ensuring efficient and smooth workflow. This is a critical role that requires strong technical skills, organizational skills, the ability to multitask, and excellent communication skills.

    • Acts as the key intermediary between the technical teams and business stakeholders, tasked with gathering requirements and prioritizing changes for system features and enhancements.
    • Facilitates regular coordination with agency vendors for specialized maintenance of infrastructure and systems.
    • Leads remote, hybrid, and on-site cross-functional teams in the delivery of advertising, web, hosting, data enrichment, and SEO services, directly contributing to the company's overall growth and client satisfaction.

    Responsibilities:

    • Leadership: Provide strategic direction and leadership to all departments within the organization, working closely with an IT department.
    • Team Management: Recruit, hire, and manage staff across multiple departments, ensuring high performance and alignment with company goals.
    • Product/Feature Development: Improve technological capabilities, create documentation, and optimize processes to increase functionality.
    • Operations: Oversee day-to-day operations, with a focus on programmers, to ensure efficiency and effectiveness across all departments.
    • Financial Management: Monitor financial performance, prepare budgets, and implement strategies to improve profitability.
    • Client Relations: Build and maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction.
    • Problem-Solving: Identify challenges and opportunities for improvement, developing and implementing solutions to drive company growth.
    • Industry Knowledge: Stay abreast of industry trends and competitor activities to inform strategic decision-making.
    • Compliance: Ensure compliance with relevant laws, regulations, and industry standards.

    Qualified Candidates Would Have Experience With Many Of The Following Technologies:

    • Website Design (Front-End & Back-End
    • Static
    • Wordpress
    • Website Issue Troubleshooting
    • Gsuite / Google Drive
    • Meraki Firewall
    • Servers
    • Modem
    • Google Analytics
    • Ahrefs
    • Mailshake
    • Aweber
    • Email and Web Hosting
    • AWS
    • Google Sheets, Excel
    • ScrapeBox
    • GoDaddy
    • Synology
    • SQL / Database Management
    • CRM (Goldmine)
    • Project Management (Monday)

    Requirements:

    • Background in IT-related fields with an understanding of how to mentor/oversee technical, development-oriented staff.
    • Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
    • Proven experience in the advertising industry, with a minimum of 2 Years in a managerial role.
    • Excellent patience, communication, and interpersonal abilities, with a focus on client relations and team collaboration.
    • Demonstrated experience in hiring and managing staff across multiple disciplines.
    • Strategic thinker with the ability to identify problems and develop creative solutions.
    • Proficiency in financial management and budgeting.
    • Familiarity with digital marketing, SEO, and sales strategies.
    • Strong analytical skills with the ability to interpret data and make informed decisions.
    • Ability to thrive in a fast-paced environment and adapt to changing priorities.

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