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IT Service Specialist
1 week ago
Quantum Innovations Westmont, United StatesCompData is a privately owned, highly successful system and software company for medium-sized businesses. With a high quality standard, we support our business clients throughout the German-speaking region with digitalization using future-proof and proven IT solutions. This inclu ...
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beBee Handyman Manhattan, IL, United States FreelanceI am in need of a Management service with the following characteristics in Manhattan, IL:What type of management service is needed? · Fiscal and/or tax (taxes, income, etc.) · Type of management service contract · Ongoing consultancy (monthly or quarterly) · Client profile · Self ...
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IT Service Desk Specialist
1 day ago
Orbus Woodridge, United States**Orbus Visual Communications** is North America's largest producer and manufacturer of visual communications products and solutions for workplace interiors, retail environments, tradeshows, and events. We help our customers communicate visually and build their brands. · Brands w ...
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Customer Service Specialist
1 week ago
Will County Health Department Joliet, United States**WILL COUNTY HEALTH DEPARTMENT** · **Submit Applications/resumes on WWW.WILLCOUNTYHEALTH.ORG.** · **POSITION**: Customer Service Specialist · **DIVISION**: Administrative Services · **WAGES**: Grade 10 Hourly Wages ($ $29.55) · **BRIEF DESCRIPTION**: The Customer Service Special ...
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Consulting Services Specialist
1 week ago
Envestnet Berwyn, United States**Description** · Envestnet is seeking a passionate and talented Consulting Services Specialist to join our Portfolio Management Consultants (PMC) team. This position is expected to report to our Berwyn, PA office. · Envestnet is transforming the way financial advice and wellness ...
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Member Service Specialist
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NuMark Credit Union Countryside, United States**What We Do....** · NuMark's mission is to enrich the financial lives of our members. Our growing Credit Union has over 140 employees, nine Chicagoland branches, and over 50,000 combined members. We offer a full menu of financial services from mortgage and auto loans to free che ...
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Retail service specialist
2 weeks ago
O'Reilly Auto Parts Aurora, United StatesO'Reilly Automotive North Lake Street [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ar ...
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beBee Handyman Joliet, IL, United States FreelanceI am looking for a quote to prepare a model 347 for property management in Joliet, IL. It is a one-time task that needs to be completed in February.What type of management is needed? · Accounting, tax, and/or financial (taxes, income, etc.) · Type of management contract · One-tim ...
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Customer Service Specialist
2 weeks ago
Rush-Copley Medical Center Aurora, United StatesFunction as the "hub" of the department communication flow and maintains the general office environment for EVS. Responsible for supporting the EVS staff and delivering quality service and safety to the patient and family as well as employees. · Position Requirements: · •High S ...
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Northwestern Memorial Healthcare Warrenville, United States**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
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Northwestern Medicine Warrenville, United StatesThe **Patient Access Specialist** reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. ...
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Compliance Services Specialist I
1 week ago
Wheels, Inc. Des Plaines, United StatesJob Description: · - Job Description · - Ensure accuracy of titles in inventory, resolving ownership and other issues and processing corrections through appropriate jurisdictions as necessary. Take appropriate actions to ensure that titles are in-house within timeliness metric an ...
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IT Service Desk Specialist II
2 weeks ago
NetImpact Strategies Aurora, United StatesJob Description: · We are seeking a skilled Tier 2 Service Desk Specialist to join our onsite team in Aurora, CO. As a crucial member of our IT support services, you will leverage your expertise to troubleshoot technical issues, provide exceptional customer service, and collabora ...
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Media and Information Services Specialist
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Quantum Ventures Holiday Lake, United StatesThe university library of ESCP Business School, Berlin Campus is looking for a Media and Information Services Specialist (m/f/d) - Library starting from June 1st, 2024. · We offer a full-time, permanent position in our specialized library for economics in Berlin Charlottenburg. Y ...
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Senior Specialist Global Service Management
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Aurora Innovations Oak Ridge, United StatesAt our location in Wetzlar (40 minutes from Frankfurt a. Main), we are currently seeking a full-time Senior Specialist Global Service Management / Key User SAP SD (all genders): · Leica. The Essentials. · Leica Camera AG is an internationally operating premium manufacturer of cam ...
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Private Customer Advisor
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Cascade Enterprises Aurora, IN, United States Freelance**Please note**: · If the location of the job does not suit you, discover your professional future without location boundaries - we are looking for candidates in the entire state · Are you coming from a cooperative bank or private bank? · Then you've come to the right place · **A ...
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Quantum Innovations Rollins, United StatesWe are the world's leading provider of energy solutions that help businesses grow and communities thrive. We work as a team and take pride in the difference we make for our customers, local communities, and a sustainable future for the world. · To strengthen our team, we are curr ...
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Customer Service Specialist
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Otterbein SeniorLife Batavia, United StatesJob Description · Job DescriptionAt Otterbein, you are not an "employee." You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. Otterbein partners are dedicated ...
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Family Teachers
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Mooseheart Child City & School Mooseheart, United StatesJoin Mooseheart Child City and School in its mission to care for at-risk children and teens. Mooseheart, located 40 miles west of Chicago, is searching for couples or individuals who strongly believe that every child deserves a healthy, happy, nurturing environment in which to gr ...
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Senior Computer Services Specialist
2 weeks ago
Waubonsee Community College Sugar Grove, United States· Senior Computer Services Specialist · Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision ...
Customer Support and Self-Service Specialist - Aurora, United States - Workoo Technologies
Description
About the job Customer Support and Self-Service Specialist Obligations And Also DutiesActs as first aspect of contact to consumer inquiries, giving detailed information on readily available services that align with requirements, supporting the client in producing notified selections.
Analyses consumer demands as well as makes referrals based on specific trip requirements, making certain reasonable expectations that advertise a devoted client bottom.
Takes possession of process as well as proactively interacts along with customer; fixes concerns; adapts communication approach to align with customer necessities; works collaboratively around departments to instil customer peace of mind and also create support.
Remains abreast of all product/service enhancements, unit updates, and also improvements to needs, maximizing efficiencies and also productivityUnderstands take a trip paper demands; takes advantage of resources and also resources to guarantee dependable and prompt processing.
Ensures finest strategies as well as quality control, complies with policies as well as operations, and also promotes standards of job to ensure observance.
Maintains client records in proprietary data bank, utilizing device functions to guarantee accurate submitting of data that takes full advantage of efficiency.
Displays have work and preserves updated consumer profile with quick entry newsworthy, support records, as well as interactions.Gives customer support and makes use of sales strategies to retain consumers; informs consumers concerning added-value items that may profit them.
Excels in a fast-paced, vibrant work environment. Perform several activities as well as navigate systems simultaneously.Exemplifies our worths as well as very high level of expertise via regularly sticking to CIBT's Customer Devotion, Standards of Work, and team effort; makes every effort to satisfy division and private efficiency steps.
Various other tasks as delegated.EXPERTISES:
The complying with competencies have actually been actually pinpointed as critical for excellence in the part and will definitely be actually pertained to in the course of the assessment, responses, as well as examination procedure
Synergy:
partnering with individuals
Interaction:
presenting and also interacting detailsIssue solving: studying, composing as well as reporting, proposing resolutions, comprehending client's necessities
Organizing and also Doing:
delivering results and also meeting client assumptions, preparation and also coordinating
Initiative:
taking ownership of client relationship, seeking information, taking prompt action
Adapting and also Problem management:
conforming as well as responding to transform, coping with tensions and also troubles
Competence:
knowing our systems, items and also procedure, staying abreast of regulatory adjustments.
EDUCATION AND LEARNING/ INSTRUCTION AS WELL AS EXPERTISE:
BA/BS or even Associates Degree as well as two years' knowledge or comparable mix.
Previous knowledge functioning in a phone call center settingStrongly desirable:
experience in premium retail, trip, hospitality, or embassy/consulate relationshipsUNDERSTANDING, SKILLS,
CAPACITIES:
Fluent in English along with sturdy communication and also social abilities: crystal clear written and also verbal interaction with confirmed understanding of interaction methods and designs; verbalize clearly and also concisely in an expert and friendly way without lingo or difficult foreign language
Very pleasing:
fluency in 2nd language.
Great company and also opportunity management capabilities:
abide by due dates and adjust to modifying circumstances; handle higher volume while sustaining excellent interest to detail; screen personal job and also self-edit.
Capacity to problem deal with; analyze relevant information and use experience as well as supply services.Able to adapt to changing situations and prioritize work as needed. Eager beaver along with need to show ownership and commitment to task.
Proficiency along with computer program, capacity for discovering brand new programs as well as devotion to records honesty.
WORKING CONDITIONS AND ALSO LOCATION:
Workplace setting:
exposure to personal computer monitors, functioning closely along with others in an open workplace environment.
This position would certainly be actually 100% remote/work coming from homeBODILY NEEDS:
Visual acuity; ability to look at personal computer display for complete shift, around eight hrsSitting for prolonged period of timeManual dexterity for working a computer system, keyboard as well as computer mouseRepresenting functioning a phone with potential to share in-depth relevant information efficiently and precisely