Jobs
>
Minneapolis

    Client Solutions Specialist II - Minneapolis, United States - Cox

    Cox
    Cox Minneapolis, United States

    3 weeks ago

    Default job background
    Regular, Full time
    Description
    A Client Solutions Specialist II functions as a member of the Manheim Express team for a designated geographical territory. Primary responsibilities of the role include providing accurate and complete documentation of overall vehicle condition within the parameters of a Manheim Express Inspection and driving incremental business growth within their assigned territory. They will collaborate with the field sales team, auction team members, and other Cox Automotive business units to create and execute a growth strategy.

    In addition to providing quality vehicle inspections, this client-facing role will take a consultative approach in educating franchise and independent automotive dealers about the Manheim Marketplace, as well as advising them in the utilization of digital wholesale solutions, including Manheim Express and OVE. The Client Solutions Specialist II will provide additional value to our clients by providing outstanding personalized customer service and exceeding the client's expectations.

    PRIMARY DUTIES/KEY RESPONSIBILITES
    • Locate, start, move, and inspect vehicles on dealers' lots safely.
    • Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.
    • Verify vehicle identification and enter accurate vehicle information into the inspection system (ie. VIN, mileage, and sub series)
    • Inspect and record vehicle equipment and options, including damage and missing or inoperable items.
    • Inspect and record vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.
    • Inspect and record vehicle interior condition, including seats, dashboard, infotainment system, and options.
    • Perform basic mechanical inspections on vehicles including powertrain, drivetrain, structural, and electrical components.
    • Functions as a team player and work closely with other team members, sales and auction partners, and our client care staff to create a superior client experience.
    • Utilize Salesforce for planning, tracking, and reporting.
    • Inform, educate, and advise dealers regarding policies, procedures, and marketplace strategies.
    • Develop and strengthen relationships with dealers over the phone, online, and in-person.
    • Reviews customers' performance and recommends solutions for improving conversion rate and/or market share.
    • Partners with sales team in educating and training dealers on Manheim Express products and services.
    • Identifies opportunities for growth and presents Manheim Express as a solution for new and existing clients
    • Demonstrates professionalism and sincere appreciation for client relationships.
    • Strive to consistently improve the client experience by providing high levels of customer service.
    • Generates leads to other Cox Automotive business units.
    • Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
    • Performs other duties as assigned by management.
    REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLS
    • BA/BS degree and 2 years work related experience; or an equivalent combination of education and work-related experience.
    • Automotive knowledge preferred.
    • 3+ years Auction experience or dealership experience preferred.
    • Valid driver's license and safe driving record required.
    • Reliable transportation is required. Mileage reimbursed.
    • Effective communication (written and verbal) and interpersonal skills required.
    • Strong technical aptitude.
    • Must be detail orientated.
    • Experience in navigating handheld and other documentation devices preferred.
    • Motivated to work independently with remote supervision.
    • Ability to multitask, follow directions and take instruction is required.
    • Body, paint, and mechanical repair knowledge helpful.
    • Familiarity with unibody and full-frame helpful.
    • Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.
    • Regularly required to stand, walk, talk, and hear.
    • Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle.
    • Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors.
    • Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)
    • Exposure to moderate noise level, may be exposed to fumes and odors.
    • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
    • Ability to engage customers in a consultative manner.
    • Solid computer skills, including ability to use Internet and MS Office effectively.
    • Ability to adapt to and work effectively within a constantly changing environment.
    • Excellent customer service and problem-solving skills required.
    • Ability to perform repetitive tasks; manual dexterity.
    USD 44, ,700.00 per year

    Compensation:

    Compensation includes a base salary of $44, $66, The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $15,000.00.

    Benefits:

    The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

    About Cox Automotive

    At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
  • Exact Sciences Corporation

    Screening Solutions Specialist

    4 days ago

    Exact Sciences Corporation Bloomington, United States

    **Help us change lives** · At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, ...

  • Old Dominion Freight Line

    Solutions Specialist

    1 week ago

    Old Dominion Freight Line Minneapolis, United States

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. ...

  • Orion Talent

    Solutions Systems Specialist

    2 weeks ago

    Orion Talent Minneapolis, United States

    · [10:04 AM] Rochaun Bryant · As a System Specialist I or II you will be installing, maintaining, and troubleshooting industrial and commercial Building Automation Systems, in addition to training/mentoring junior Specialists. You will become the resident expert on the Building ...

  • Orion Talent

    Solutions Systems Specialist

    1 week ago

    Orion Talent Minneapolis, United States

    [10:04 AM] Rochaun Bryant · As a System Specialist I or II you will be installing, maintaining, and troubleshooting industrial and commercial Building Automation Systems, in addition to training/mentoring junior Specialists. You will become the resident expert on the Building Aut ...

  • Xcel Energy

    Disability Solution Specialist

    6 days ago

    Xcel Energy Minneapolis, United States

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...

  • Cox Automotive

    Client Solutions Specialist II

    2 weeks ago

    Cox Automotive Minneapolis, United States

    A Client Solutions Specialist II functions as a member of the Manheim Express team for a designated geographical territory. Primary responsibilities of the role include providing accurate and complete documentation of overall vehicle condition within the parameters of a Manheim E ...

  • Fredrikson & Byron

    Learning Solutions Specialist Trainer

    2 weeks ago

    Fredrikson & Byron Minneapolis, United States Regular, Full time

    Who We Are: · Fredrikson & Byron is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally. · Overview: · We are seeking a Learning Solutions Specialist. This position is responsible for providing tec ...

  • Taylor Corporation

    Solutions Specialist

    3 weeks ago

    Taylor Corporation Arden Hills, United States Regular, Full time

    Let Us Power Your Potential · Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - ...

  • Philips

    Sales, Senior Solution Sales Specialist- MRI

    1 week ago

    Philips Hamilton Twp, United States

    Sales, Senior Solution Sales Specialist- MRI (IN, KY, Mid/South IL) · We challenge you to be an integral part of this dynamic team as an experienced MR Sales Specialist. This position offers you the opportunity to play a vital role in increasing market penetration in IN, KY, Mid ...

  • Actalent

    R&D Animal Behavior Technician

    5 days ago

    Actalent Minneapolis, United States Full time

    We are currently networking for Study Directors/Coordinators, Lab Supervisors, Operations Specialists, Sr. Animal Scientists, and numerous entry level science roles. This is one example of a position we are currently hiring for. Please apply if you are interested in ANY animal sc ...

  • Omega Dynamics

    ERP application developer

    2 weeks ago

    Omega Dynamics Minneapolis, United States

    Waldhausen is one of the world's leading providers of equestrian products based in Cologne. Since [year], we have been supplying the specialist trade with high-quality products for horse and rider. Our brands E · L · T, SWING, and Waldhausen are successfully established in the eq ...

  • Cox Communications, Inc.

    client solutions specialist ii

    2 weeks ago

    Cox Communications, Inc. , MN, United States

    Company · Cox Automotive - USA · Job Family Group · Sales · Job Profile · Client Solu Spec II - Express - CAI · Management Level · Individual Contributor · Flexible Work Option · Can work remotely but need to live in the specified city, state, or region · Travel % · No · Work Sh ...

  • Crown Equipment

    Warehouse Solutions Specialist

    3 weeks ago

    Crown Equipment Champlin, United States

    ** Warehouse Solutions Specialist** · Location: Champlin, MN, US, 55316 · **Company Description:** · Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide an ...

  • Konica Minolta Business Solutions, U.S.A., Inc.

    Admin Ops Specialist

    2 weeks ago

    Konica Minolta Business Solutions, U.S.A., Inc. Ramsey, United States

    Overview: · Konica Minolta currently has an exciting opportunity for an **Admin Ops Specialist** · Provide timely and accurate order processing, aftermarket billing, and customer support for locally processed sales and service transactions. Also serves as a local administrative i ...

  • Skyline Solutions

    Sales Field Service

    3 weeks ago

    Skyline Solutions Columbia Heights, MN, United States Freelance

    **Description** · **We are currently seeking a full-time Sales Representative (m/f/d) for the Columbia Heights, MN area.** · **For 35 years, HY-LINE has been a successful distributor and representative of well-known manufacturers of electronic components and modules. Within the H ...

  • PGT Innovations

    Infrastructure Support Specialist

    4 days ago

    PGT Innovations Nokomis, United States

    Summary: · The Infrastructure Support Specialists acts as the primary liaison between Customer Care, Service, IT and stakeholders to provide maximum value to the organization through IT solutions and technical support. This position will have a primary focus on Customer Care, Ser ...

  • Apex Solutions

    IT specialist for system integration with expertise in Linux

    2 weeks ago

    Apex Solutions Hiawatha, United States

    OUR COMPANY CULTURE: · At our company, we value appreciation and a family-like atmosphere. You will have the opportunity to work independently and contribute your ideas, while also taking on responsibility. We believe in teamwork and support each other to achieve success together ...

  • Genesis10

    SAP Solutions Specialist: III

    2 days ago

    Genesis10 Inver Grove Heights, United States

    Genesis10 is seeking a SAP Solutions Specialist for a contract with our client in Inver Grove Heights, MN. 100% Remote. · Job Description: · An exciting opportunity in our Information Technology group. We are looking for an IT Group Reporting and Business Planning and Consolidati ...

  • Centstone

    SAP BPC Solutions Specialist: III

    2 days ago

    Centstone Sunfish Lake, United States

    Job Description · Job DescriptionJob Title: SAP BPC Solutions Specialist: III (Senior) · Location: Sunfish Lake, MN · Contract: Contract To Hire · We are looking for a contract to hire SAP BPC Analyst. The IT Group Reporting and Business Planning and Consolidation Analyst will b ...

  • Cascade Ventures

    A DevOps Engineer is a professional who specializes in the practices and tools used to automate and streamline the processes between software development and IT operations

    2 weeks ago

    Cascade Ventures Como, United States

    IT Specialist / DevOps Engineer Low-Code · Job-ID: J2024250 · Welcome to enercity, one of the leading energy providers in Germany. With our headquarters in Hannover, we are proud to offer our customers tailored energy and water services. Our goal is to create a sustainable and ef ...