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    Senior Insurance Customer Service Agent - Chicago, United States - Medix Staffing Solutions, Inc.

    Medix Staffing Solutions, Inc.
    Medix Staffing Solutions, Inc. Chicago, United States

    1 week ago

    Default job background
    Description

    **Senior Insurance Customer Service Agent**

    location Chicago, Illinois, United States type Permanent Compensation Compensation : payRate Job ID : category Admin Date Added: 08/17/2021 Date Added: 08/17/2021 JOB DESCRIPTION **Responsibilities:**

    Work in a call center environment

    Process endorsement requests for personal lines insurance policies; secure pricing from carrier if needed

    Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier

    Maintain follow-up system with insurance carriers to ensure requests are processed timely

    Furnish underwriters with additional information as requested

    Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request

    Process lost policy release forms; transmit correspondence to insureds and carriers

    Perform other specific duties and projects as assigned by management

    Daily manage the agency interface system (download); ensure all transactions are matched so revenue is recorded accurately by month end

    May provide sales support, which includes rating policies and entering policy information into database

    Pursue a program for personal and professional development

    **Qualifications:**

    Active Property and Casualty Insurance license

    3-5 years insurance experience

    Well organized with an aptitude for details

    Strong written and oral communication skills

    Understand and analyze insurance coverages, forms, and policies

    Proficiency in MS Office

    Department Account Management & Service



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