Customer Service- Agent Assistant - Chicago, United States - STATE FARM INS. AGENCY
3 weeks ago
Description
We offer you...
- Base comp
- Bonus based on performance
- Paid time off
- Profit Sharing Plan
- Health prem allowance
- M-F 95 (no evenings/weekends)
- Training and professional development
- Professional office work environment
- Growth potential/opportunities for advancement
Responsibilities
- Use a insurance customerfocused, needsbased review process to educate insurance customers about insurance options.
- Understanding and offering recommended additional insurance coverages to existing and new customers
- Quote & Process insurance proposals for new business all lines of insurance products and find a way to close the sale.
- Prepare and issue midterm endorsements requests and certificate of insurance forms.
- Answer calls from customers promptly and provide a high level of service.
- Review accounts during all communication to maximize discounts and address all gaps in coverages
- Confirms policies and endorsements for accuracy in a timely fashion.
- Performs timely followup and resolution related to potential cancellations
- Completes all items accurately and timely.
Qualifications
-
Property and Casualty and Life and Health Insurance Licenses required. If not, the ability to obtain licenses asap is required.
:
- Insurance experience preferred.
- Sales and Customer Service experience in the insurance industry.
- Ability to market insurance products and insurance services based on customer needs
- Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
- Proactive in problem solving
- Strong Communication skills both with Customers and Coworkers
- Local to our office or Short commute to our office
This opportunity is with an independent State Farm Agent, not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees
keywords:
Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License
Pay:
$38, $58,000.00 per year
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Inperson
- Office
License/Certification:
- Property & Casualty and/or Life & Health Insurance Licenses (preferred)
Work Location:
In person
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