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    Director Service Delivery - Houston, United States - Gainwell Technologies

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    Description

    Director Service Delivery

    Date:
    Jan 14, 2022


    Location:
    Any city, TX, US, 99999

    Req ID:

    8394


    Summary

    Job Description

    Essential Job Functions

    • Directs the organization and performance of certain functional areas and the activities of senior managers. Provides staff direction with an understanding and following of established company policies and procedures.
    • Oversees business activities to ensure a high standard of professional excellence is maintained among staff members.
    • Directs business function including, approval of overall project plan, budgets, and work breakdown structure.
    • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets.
    • Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel. Communicates broadly to help ensure overall coordination for cross-functional teams.

    Basic Qualifications

    • Master's degree or equivalent combination of education and experience
    • Master's degree in related field preferred
    • Fifteen or more years of related experience
    • Ten or more years in a supervisory or management capacity included
    • Experience working with past and present company business environment
    • Experience working with concepts, practices, and procedures in areas of responsibility
    • Experience working with management implications of various forms of financial data

    Other Qualifications

    • Strong communication skills needed to interface with high-level customer representatives
    • Strong strategic management and planning skills
    • Ability to publicly represent company with internal and external clients
    • Ability to use own judgment and initiative in problem resolution

    Work Environment

    • Office environment

    Job Description

    Qualifications

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