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    Data Center Technician II - Seattle, United States - Insight Global

    Insight Global background
    Description

    Title:
    Data Center Technician II

    Duration: 6-month contract to hire


    Address:
    Seattle, WA 98121

    Hours:
    Overnight, 10pm-6:30am either Tues-Sat or Sun-Thurs

    What you'll need
    3-10 years of experience in a Data Center related field
    Understanding of telecom structured cabling standards
    Understanding of network device deployment
    Ability to communicate written and verbally
    Work flexible shift schedules
    Provide rotational on-call coverage
    Use of industry standard test equipment
    Troubleshooting and root cause analysis skills
    Professional business communication and interpersonal skills
    CompTIA A+ / Net + Certification preferred
    General knowledge of AC/DC electrical theory
    Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)
    Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents
    Lift and handle up to 50 pounds
    Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
    Work under a raised data center floor
    Climb ladders (up to 16 feet) to reach plenum spaces

    What you'll do
    Perform Remote Hands services which are tracked through the Digital Realty ticketing system.

    This includes, but is not limited to the following services:

    Equipment Rack and Stack
    Cable, terminate, and dress fiber or copper network cabling
    Assist customers with the diagnosis of hardware and software issues on their equipment
    Power cycling of customer equipment
    Perform cabinet/cage audits
    Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
    Testing and troubleshooting of copper and fiber optic circuits
    Perform migrations of equipment, power, or networking devices
    Shipping and Receiving of packages
    Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections
    Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
    Provide timely customer and internal updates using a computer based ticketing system
    Perform and document inventory verification/counts.
    Adherence to Standard Operating Procedures
    Assist to maintain overall Data Center cleanliness and appearance
    Work flexible shift schedules
    Report to the facility within a 1 hour average for emergency assistance as needed

    #J-18808-Ljbffr


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