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Data Center Technician II - Seattle, United States - Insight Global
Description
Title:
Data Center Technician II
Duration: 6-month contract to hire
Address:
Seattle, WA 98121
Hours:
Overnight, 10pm-6:30am either Tues-Sat or Sun-Thurs
What you'll need
3-10 years of experience in a Data Center related field
Understanding of telecom structured cabling standards
Understanding of network device deployment
Ability to communicate written and verbally
Work flexible shift schedules
Provide rotational on-call coverage
Use of industry standard test equipment
Troubleshooting and root cause analysis skills
Professional business communication and interpersonal skills
CompTIA A+ / Net + Certification preferred
General knowledge of AC/DC electrical theory
Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)
Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents
Lift and handle up to 50 pounds
Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor
Climb ladders (up to 16 feet) to reach plenum spaces
What you'll do
Perform Remote Hands services which are tracked through the Digital Realty ticketing system.
This includes, but is not limited to the following services:
Equipment Rack and Stack
Cable, terminate, and dress fiber or copper network cabling
Assist customers with the diagnosis of hardware and software issues on their equipment
Power cycling of customer equipment
Perform cabinet/cage audits
Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
Testing and troubleshooting of copper and fiber optic circuits
Perform migrations of equipment, power, or networking devices
Shipping and Receiving of packages
Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections
Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
Provide timely customer and internal updates using a computer based ticketing system
Perform and document inventory verification/counts.
Adherence to Standard Operating Procedures
Assist to maintain overall Data Center cleanliness and appearance
Work flexible shift schedules
Report to the facility within a 1 hour average for emergency assistance as needed
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