Room Service Attendant - Sun City, United States - Banner Health
Description
Primary City/State:
Sun City, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Evening
Job Category:
Facilities, Environmental Services, and Culinary
Banner Health is honored to be recognized by Becker's Healthcare as one of the TOP 150 places to work in health care for 2023 In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.
As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services.
This is a Full time evening shift position. Weekend rotations are required. You will enjoy an additional $1/hour weekend shift differential for all weekend shifts
Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades.
Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management.
We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission's Advanced Certification as a Primary Stroke Center.
This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate.
CORE FUNCTIONS
- Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
- Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
- Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
- Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
- Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
- Maintains food handling and sanitation standards to meet licensing agency requirements.
- This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.
MINIMUM QUALIFICATIONS
Requires reading, writing and mathematical skills.
Skills and knowledge of nutrition services as typically gained through one to two years of related experience.
For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.
This position requires effective interpersonal communication skills and a friendly customer service attitude.
The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems.
PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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