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    Business Analyst - Santa Clara, United States - TCWGlobal

    TCWGlobal
    TCWGlobal Santa Clara, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Business Analyst (Salesforce CPQ)

    W2 Contract 9 Months, Possible Conversion to FTE

    Santa Clara, CA (mostly remote, onsite 1x/week)

    $60-70/hr

    We are seeking a contractor business analyst proficient in Salesforce CPQ, rebate management tools, JIRA, testing methodologies, documentation and project management.

    What you'll be doing:

    • Prepare and conduct Unit Testing and User Acceptance Testing scripts
    • Jira story documentation for new requirements and translate them to tech specifications.
    • Document training documentation for rebate system or salesforce.
    • Track project progress and provide status updates by working closely with essential team leaders.
    • Implement and maintain data in SFDC / rebate management system.
    • Conduct adhoc data analysis for process improvements
    • Solve issues reported by global account managers and worldwide sales analyst teams
    • Be a member of the pricing team and support quote-to-cash system ongoing improvements reflecting complex partner business models
    • Facilitate discussions among business owners to understand current problem statements, capture requirements and recommend solutions for automation
    • Proactively handle data maintenance, understand system issues, coordinate testing of systems changes and provide regular post launch support

    What we need to see:

    • Bachelor's degree in Business, Economics, Computer Science, Management Information Systems, or related field (or equivalent experience).
    • 5+ years experience working with pricing, quote-to-cash systems and reporting, data analysis and modeling in high tech
    • Knowledge of CPQ , SAP, Vistex and/or other rebate management systems
    • Track record for implementing process improvements and automation of manual processes
    • Ability to critically analyze situations through a business and a technical lens to come up with solutions for complex problems
    • Self-motivated, passionate about improving sales user experience, enjoys working with business partners, takes initiative working on enhancements
    • Outstanding business aptitude, analytical skills, and a strong inclination for critical thinking

    Ways to stand out from the crowd:

    • Prior experience demonstrating knowledge of CPQ
    • Deals desk/price negotiation expertise
    • Hardware/Software strategic and tactical pricing skills
    • Passion for getting things done in a multifaceted sales and technology environment
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