Sales Operations Specialist - Coraopolis, United States - ThoroughCare

ThoroughCare Coraopolis, United States

3 weeks ago

Description

Job Description

Job Description
ThoroughCare, Inc. is a healthcare platform services vendor, founded in 2013 and headquartered in Pittsburgh, PA. Our targeted solutions assist healthcare providers with their value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue.
We are driven by our passion to improve the quality of life for every person we can. Our mission is to simplify integrated whole patient care by extending the care setting beyond the facility and into the patient's home and empower care teams through features designed with clinicians in mind. ThoroughCare software is currently used to support over 250,000 patients across nearly 600 primary care and specialty practices across the United States.
For more information about ThoroughCare:
Job Title: Sales Operations Specialist
Date: May 22, 2024
Location: Pittsburgh, PAClassification: Full TimeDepartment: SalesReports To: Director, Sales Operations and Readiness
We are looking for a Sales Operations Specialist to work as a key member of our team. As a member of ThoroughCare's Sales team, you will execute on the go-to-market strategy for our customer-facing teams and build and manage processes that accelerate revenue growth.

You will have the opportunity to master your sales operations skills in an environment that fosters continuous learning and growth and a highly collaborative team atmosphere; this includes having the chance to work directly with senior leadership and the potential for future roles in sales with a rapidly changing and growing healthcare software company.

Responsibilities and what to expect:

In one month, you will:

Attend training(s) and learn the ThoroughCare story, to gain an understanding of how existing customers use our products
Complete onboarding and internalize ThoroughCare's business model and go-to-market strategy
Learn framework for measuring sales team activities and performance, including reporting sales performance data, interpreting the numbers, and recommending possible actions
Engage new customers as they transition from the sales process, through their implementation, and into account management

By month three you will:

Help design, smooth and monitor all internal sales processes, including contracting, lead follow up, discovery and product demonstration, looking for ways to improve sales productivity
Coordinate Request for Proposal (RFP) response and delivery processes
Track and manage the onboarding process for new customers
Training the sales staff in processes and new products. Collaborate with company experts to set agendas, schedule presenters, and execute ongoing sales team training
Communicating with various functions across the organization, E.g., you follow and note a problem partway through the marketing campaign, allowing us to adjust course, and improve the result.
Develop and maintain proposal templates aligned to our pricing, new product releases & general commercial strategy

By month six you will:

Fully support dashboards and metrics to monitor productivity, and sales organization KPIs
Analyze the quality, accuracy, and timeliness of all sales reporting
Assist sales team in creating & reviewing pricing proposals
Work with the sales leadership to identify a plan for continued growth
Coordinate all onboarding functions for new customers
Bring your best thinking, strategy, and ideas to the team to advance our unique value proposition, culture, and vision for the future

About you and what type of skills you will need:

Desire to pursue a career in Healthcare Sales Operations
Self-motivated with the ability to handle multiple tasks
Ability to influence decision making and communicate ideas across all levels of management
2+ years of full-time prior sales operations experience
Strong financial and reporting skills
A proven understanding of how to work in a goal-oriented team
Ability to receive continuous feedback and strive for improvement

Bonus points for:

SaaS sales experience
Healthcare industry experience

This position is full time and available immediately. Benefits include health insurance, paid vacation and career advancement opportunities. Onsite placement for this position is preferred.
Are you interested in this job? Send a resume, cover letter and salary requirements to All candidates are subject to a background check and must be authorized to work in the United States.
NOTES:

THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S.
AGENCIES: ThoroughCare is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any ThoroughCare-employee in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of ThoroughCare, Inc. No fee will be paid in the event the candidate is hired by ThoroughCare due to the referral or through other means.

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