-
Front Desk Supervisor
2 weeks ago
Northwood Hospitality Charleston, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
-
Front desk Supervisor
1 week ago
Aimbridge Hospitality Charleston, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Front desk Supervisor
3 weeks ago
Aimbridge Hospitality Charleston, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Front Desk Supervisor
3 weeks ago
Hilton Grand Vacations, Inc. Charleston, United StatesAs a Front Desk Supervisorwith Hilton Grand Vacations is responsible for supervising the Front Desk to ensure efficient and courteous guest check-in and check-out. Responsible for supervising and the training of the Front Desk Team to ensure that the Front Desk, Supervisor, Hotel ...
-
Front desk Supervisor
3 weeks ago
Aimbridge Hospitality Charleston, United StatesThe Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest Front Desk, Operations Supervi ...
-
Front Desk Supervisor
3 weeks ago
Auro Hotels Charleston, United States** Front Desk Supervisor** · **Job Category****:** Front Office **Requisition Number****:** FRONT003198 Showing 1 location **Job Details** · **Description** · **Job Purpose** · The Courtyard by Marriott Charleston Waterfront is seeking a dedicated Front Desk Supervisor. The p ...
-
Front Desk Supervisor
1 week ago
Hilton Hotels & Resorts Charleston, United StatesWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true t Front Desk, Supervisor, Suite ...
-
Front desk Supervisor
3 weeks ago
The Lindy Renaissance Charleston Charleston, United StatesJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction a ...
-
Front desk Supervisor
1 week ago
Aimbridge Hospitality Charleston, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Front Desk Supervisor
2 weeks ago
Tara Investments Charleston, United StatesThe Homewood Suites by Hilton Historic Downtown Charleston is actively seeking an Guest Service Supervisor and offers amazing benefits to their team members. · * Free on-site parking · * Medical after 45days · * Paid time off, Sick pay & Holiday pay after 45days · * 401k full ...
-
Front Desk Supervisor
3 weeks ago
Planters Inn Charleston, United States Full timeJob Description · About Us:Planters Inn is a proud member of the prestigious Relais & Châteaux collection, renowned for offering exceptional experiences in hospitality. We are currently seeking a dynamic and experienced individual to join our team as a Front Desk Supervisor. If y ...
-
Front Desk Supervisor
2 weeks ago
Tara Investments Charleston, United StatesThe Homewood Suites by Hilton Historic Downtown Charleston is actively seeking an Guest Service Supervisor and offers amazing benefits to their team members. · * Free on-site parking · * Medical after 45days · * Paid time off, Sick pay & Holiday pay after 45days · * 401k full ...
-
Hotel Room Attendant
1 day ago
Hollywood Casino at Charles Town Races Charles Town, United StatesWE'RE CHANGING ENTERTAINMENT. COME JOIN US.: · We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers d ...
-
Shift Supervisor
3 days ago
Revelations Counseling & Consulting Virginia, United StatesSupervises, trains, coaches and develps the Customer Service Representative team. Supervises the daily operations and drives performance in the Customer Service Contact Center. Ensures production, accuracy and quality metrics are met in a multichannel contact center environment t ...
-
Classification Specialist
4 weeks ago
YRCI Virginia, United StatesJOB REQUIREMENTS: · Experience providing recent classification operational services since Hiring Reform 2010 that included communications support/advice, and development of initiatives. · Skilled in quality control methodologies; detail oriented. · Train and mentor staff; effecti ...
-
Bids & Tender Specialist
11 hours ago
MSC Mediterranean Shipping Company Charleston, United StatesBids & Tender Specialist · MSC USA - Charleston · JOB SUMMARY · Handles customer enquiries and shipment documentation, following MSC guidelines. · KEY RESPONSIBILITIES & DUTIES · Enter and monitor shipment information through use of MSC proprietary IT system. · Liaise with ship ...
-
Document Control Specialist
2 weeks ago
Hendrick Automotive Group North Charleston, United States Full timeCharleston Consolidated Accounting OfficeLocation: 5965 Core Rd, STE 602/603, North Charleston, South Carolina 29406 Summary: To organize accounting records in an efficient manner enabling easy and quick retrieval. · Supervisory Responsibilities: This job has no direct supervi ...
-
Front Office Supervisor
2 weeks ago
Pyramid Global Hospitality Charleston, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Housekeeping Hampton Charleston
2 weeks ago
VP Management Charleston, United StatesJob Description · Job DescriptionFull Job DescriptionCurrently searching for remarkable Housekeepers/Room Attendants for the Hampton Inn & Suites Charleston Downtown · Overall Responsibilities: · Always greets guests in a warm, friendly manner · Replenishes supplies such as bathr ...
-
Room Attendant
2 weeks ago
Best Western West Virginia Charleston, United StatesJob Description · Job DescriptionRoom Attendant · SUMMARY: · Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section. · RESPONSIBILITIES: · Provide the highest quality of service to the customer at all times. · Ensure guest satisfaction t ...
Front desk Supervisor - Charleston, United States - Aimbridge Hospitality
Description
Job Summary
The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating departments. The Operations Supervisor may function to support a number of areas at the property including: Housekeeping F&B Front Office and Banquets (as applicable by hotel). Other duties may be assigned as required by the business demand.
Responsibilities
QUALIFICATIONS:
+ At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
+ Must have a valid drivers license for the applicable state.
+ Must be able to convey information and ideas clearly.
+ Must be able to evaluate and select among alternative courses of action quickly and accurately.
+ Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
+ Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
+ Must maintain composure and objectivity under pressure.
+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
+ Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
+ Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
+ Approach all encounters with guests and associates in a friendly service-oriented manner.
+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
+ Maintain a friendly and warm demeanor at all times.
+ Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
+ Establish and maintain good communications and teamwork with fellow associate and other departments within the hotel (set example for other associates be a team leader).
+ Monitor all VIP and special guest requests as well as being familiar with all in-house groups.
+ Fully comprehend and execute all relevant phases of the front desk computer system and checklist.
+ Be familiar with P.M.S. system used in the hotel.
+ Monitor and follow up on all servers/baristas/bartenders cash overages and shortages (as applicable by hotel).
+ Follow and enforce all Aimbridge Hospitality policies.
+ Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
+ Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
+ Assist food and beverage department front desk operations and housekeeping department based on volume and need (as applicable by hotel).
+ Assist in training of new hires and current associates on a regular basis.
+ Assist the FOM in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
+ Be familiar with emergency procedures and able to react to emergency situations by knowing locations of fire extinguishers and exits.
+ Assist in monthly inventories and reconciliations.
+ Immediately follow up on accidents problems or guest complaints in the food and beverage department as well as the front desk.
+ Answer all guest inquiries in a timely and professional manner.
+ Help maintain productivity levels at or above budgeted standards.
+ Perform other duties and/or attend meetings or trainings as required by management.
Property Details
Renaissance Charleston Historic District Hotel is located in the heart of historic downtown Charleston. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. The property is located 3 blocks away from the City Market and King Street shops
All rooms are elegantly furnished and have marble bathrooms. Each comes with a 32-inch flat screen TV with cable and satellite channels. There is a mini-bar along with tea and coffee making facilities in every room.
Room service and a concierge are available. 2,759 of meeting and event space is offered.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Apply for this position (https://careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyThe Lindy Renaissance Charleston
Posted Date2 months ago(3/19/2024 10:19 AM)
ID
LocationUS-SC-Charleston
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time