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    Room Attendant - Charleston, United States - Best Western West Virginia

    Best Western West Virginia
    Best Western West Virginia Charleston, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Room Attendant

    SUMMARY:

    Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

    RESPONSIBILITIES:

    • Provide the highest quality of service to the customer at all times.
    • Ensure guest satisfaction through room cleanliness and attention to guest needs.
    • Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
    • After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
    • Set heating/cooling equipment and radio on proper settings.
    • Inspect room for maintenance needs and report on maintenance service requests.
    • Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
    • Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
    • Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
    • Deliver supply basket to laundry for restocking.
    • Maintain cart, linen room, and vacuum cleaner cleanliness.
    • Turn in key and room status report to Guest Room Supervisor or front desk.
    • Know how to operate laundry equipment and maintain public area cleanliness.
    • Must wear proper uniform at all times in accordance with the Standards of Appearance.
    • Have a thorough knowledge of emergency procedures.
    • Practice safety standards at all times.
    • Be able to move luggage, packages, or furniture weighing up to 40lbs.
    • Each associate will be required to follow the rules as found in the M&R Employee Handbook
    • Perform other duties as assigned by management, of which the employee is capable of performing
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