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    Client Success Manager - Los Angeles, United States - American Income Life AO - Jesse Wong

    American Income Life AO - Jesse Wong
    American Income Life AO - Jesse Wong Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    About Us:

    At our company, we are dedicated to empowering our clients and exceeding their expectations. We're committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to every client.

    Your Responsibilities:

    As our Client Success Manager, you will be the primary point of contact for our valued clients. You'll collaborate closely with cross-functional teams to understand client needs, develop strategic plans, and drive successful outcomes. Your responsibilities will include:

    • Building and nurturing relationships with clients to understand their goals and challenges.
    • Developing and implementing tailored success plans to ensure client satisfaction and retention.
    • Proactively identifying opportunities to upsell and cross-sell additional services.
    • Serving as an advocate for clients internally, championing their needs and priorities.
    • Monitoring key performance metrics and providing regular updates and insights to clients.

    Job Requirements:

    • Bachelor's degree in Business Administration, Marketing, or related field.
    • Proven experience in client-facing roles, preferably in Customer Service.
    • Strong communication, negotiation, and problem-solving skills.
    • Ability to collaborate effectively with cross-functional teams.
    • Passion for delivering exceptional client service and driving results.

    Why Join Us:

    • Opportunity to work with industry-leading clients and cutting-edge technology.
    • Collaborative and dynamic work environment with a focus on growth and development.
    • Competitive benefits package, including health insurance and retirement plans.
    • Flexible work arrangements and opportunities for remote work.

    If you're a strategic thinker, relationship builder, and results-driven professional looking for your next challenge, we want to hear from you

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