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    Intake Coordinator - Los Angeles, United States - New Directions for Veterans

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    Description

    Job Description

    Job Description

    Job Summary:

    • Answering phone and email inquiries
    • Greet incoming veterans and other professionals alike
    • Sending detailed emails of incidents
    • Maintain professionalism with referring parties and veterans
    • Comply with the policies and regulations of the company
    • Coordinate intake of incoming veterans by Gather admission documents
    • Sitting down with the veteran and filling out the initial paperwork
    • Going over the program rules and details about which program they are entering.
    • Inventory of belongings that veteran brings making sure that it is within our 7-7-2 rule
    • Taking all clothes and bags to be heat treated and washed
    • Showing the veterans around the building, to their room, and giving a warm hand-off to their case manager.
    • Managing schedule and complete invoice for ordering supplies
    • Organize and maintain log of referrals for programs
    • Schedule intake screenings and coordination of screening with case manager completing initial screening
    • Maintain updated and current resident/cm roster with accurate case assignments
    • Putting initial chart together for case managers for new veterans on their case load
    • Complete follow-up with referring parties after admission or non-admission into program
    • Other duties as assigned.

    Required Skills

    • Meticulous attention to detail required.
    • Ability to understand and respect confidential data.
    • Excellent organizational, communication and interpersonal skills
    • Good computer skills in MS Word, Excel, Outlook.
    • Professional demeanor and presentation a must.

    Education & Other requirements

    • Bachelor's Degree from a four-year college or university or High School Graduate.
    • Knowledge of Homeless Services highly desired
    Company DescriptionNew Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.

    Company Description

    New Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.

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