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    Intake Coordinator - Los Angeles, United States - Black Cube Security

    Black Cube Security
    Black Cube Security Los Angeles, United States

    1 day ago

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    Description

    IMMEDIATE HIRE Home Health Office Intake Coordinator

    Job Summary

    We are looking for a Home Health Intake Coordinator

    Job Description:

    The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients receive quality care and service. By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

    Currently pays Starts: $20.00 an hour

    As a Patient Care Coordinator, you will:

    Greet patients with a positive and professional attitude

    Place outbound calls to current and former patients to schedule follow-up hearing tests consultations and weekly evaluations for the clinic

    Collect patient intake forms and maintain patient files/notes

    Schedule/Confirm patient appointments

    Complete benefit checks and authorization for each patient's insurance

    Provide first-level support to patients, answer questions, check patients in/out, and collect and process payments

    Process repairs under the direct supervision of a licensed Hearing Care Professional

    Prepare bank deposits and submit daily reports to the finance

    General sales knowledge for accessories and any patient support

    Process patient orders, receive all orders and verify pick up, input information into the system

    Clean and maintain equipment and instruments

    Submit equipment and facility requests

    General office duties, including cleaning

    Manage inventory, order/monitor stock, and submit supply orders as needed

    Assist with event planning and logistics for at least 1 community outreach event per month

    Other duties as assigned

    Education:

    High School Diploma or equivalent

    Associate degree, preferred

    Industry/Product Knowledge Required:

    Prior experience/knowledge with hearing aids is a plus

    Skills/Abilities:

    Professional verbal and written communication

    Strong relationship-building skills with patients, physicians, and clinical staff

    Experience with Microsoft Office and Outlook

    Knowledge of HIPAA regulations

    EMR/EHR experience a plus

    Work Experience:

    2+ years in a healthcare environment is preferred

    Previous customer service experience is required

    We love working with great people and strongly believe that a diverse team improves us. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, or mental or physical disability.

    We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require a reasonable accommodation to complete the application and interview process should notify the Director, of Human Resources.

    #INDPCC

    Sonova is an equal opportunity employer

    We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.

    Are you familiar with using Data Soft Logic home health software?

    What home health software are you familiar with?

    Experience:

    Skilled Home Health Intake Coordinator: minimum 1 year (Required)

    Work Location: In Person S Fairfax Ave. Office: #206 Los Angeles, CA 90036

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