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    Intake Coordinator - Los Angeles, United States - Black Cube Security

    Black Cube Security
    Black Cube Security Los Angeles, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionIMMEDIATE HIRE
    Home Health Office Intake Coordinator


    Job Summary
    We are looking for a Home Health Intake Coordinator

    Job Description:

    The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients receive quality care and service. By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

    Currently pays Starts: $20.00 an hour

    As a Patient Care Coordinator, you will:
    • Greet patients with a positive and professional attitude
    • Place outbound calls to current and former patients to schedule follow-up hearing tests consultations and weekly evaluations for the clinic
    • Collect patient intake forms and maintain patient files/notes
    • Schedule/Confirm patient appointments
    • Complete benefit checks and authorization for each patients insurance
    • Provide first-level support to patients, answer questions, check patients in/out, and collect and process payments
    • Process repairs under the direct supervision of a licensed Hearing Care Professional
    • Prepare bank deposits and submit daily reports to the finance
    • General sales knowledge for accessories and any patient support
    • Process patient orders, receive all orders and verify pick up, input information into the system
    • Clean and maintain equipment and instruments
    • Submit equipment and facility requests
    • General office duties, including cleaning
    • Manage inventory, order/monitor stock, and submit supply orders as needed
    • Assist with event planning and logistics for at least 1 community outreach event per month
    • Other duties as assigned
    Education:
    • High School Diploma or equivalent
    • Associate degree, preferred
    Industry/Product Knowledge Required:
    • Prior experience/knowledge with hearing aids is a plus
    Skills/Abilities:
    • Professional verbal and written communication
    • Strong relationship-building skills with patients, physicians, and clinical staff
    • Experience with Microsoft Office and Outlook
    • Knowledge of HIPAA regulations
    • EMR/EHR experience a plus
    Work Experience:
    • 2+ years in a healthcare environment is preferred
    • Previous customer service experience is required

    We love working with great people and strongly believe that a diverse team improves us. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, or mental or physical disability.

    We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require a reasonable accommodation to complete the application and interview process should notify the Director, of Human Resources.

    #INDPCC

    Sonova is an equal opportunity employer

    We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of a candidates ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.
    • Are you familiar with using Data Soft Logic home health software?
    • What home health software are you familiar with?

    Experience:
    • Skilled Home Health Intake Coordinator: minimum 1 year (Required)

    Work Location: In Person


    425 S Fairfax Ave. Office: #206
    Los Angeles, CA 90036
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