- Installing and updating workstations and software packages, resolving any issues occurring during the process
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- Strong knowledge of Azure AD
- Knowledge of Endpoint Management solutions, task manager, and similar tools
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- Excellent time management and organizational skills
- Excellent Verbal and written Communications skills
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- Knowledge of Microsoft Office 365/Azure
- Basic knowledge of printer troubleshooting
- Experience with Zebra printers
- Ability to document and track issues in enterprise ticketing system
- Experience working in a warehouse setting is preferred
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Associate IT Support Engineer I - Whitestown, United States - SHEIN Technology LLC
Description
Job Title: Associate IT Support Engineer I
Reports to: Senior IT & Network Manager
Job Location: Whitestown, IN, USA
Job Status: Exempt, FT
About SHEIN
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.
Founded in 2012, SHEIN has nearly 10,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles and Global Headquarters located in Singapore. In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.
Position Summary
SHEIN Global Security and Risk Management (GSRM) is a global security organization that oversees security infrastructure, risk management, data privacy, business fraud, governance, and regulatory compliance across SHEIN's global footprint. It is composed of a team of security professionals, innovators and thought leaders that have had decades of global security experience, led large scale transformations, and served in Fortune 500 executive roles. Here, innovation isn't simply about protecting and defending our company. We develop solutions that are practical today and scalable tomorrow; and we create collaborative teams dedicated to innovation across each of our businesses to share our common values and vision.
We are seeking a full-time Associate IT Support Engineer I for our Whitestown, IN-based office and distribution center, who will play a pivotal role for our IT department. This individual will be located onsite at our Whitestown, Indiana Warehouse and will provide onsite support. This position will report to our Sr IT & Network Manager.
Job Responsibilities:
Job Requirements:
Benefits and Culture
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) savings plan with discretionary company match and access to a financial advisor
Vacation, Paid holidays and sick days
Employee Discounts
Perks (HQ Location)
Free weekly catered lunch at HQ
Dog-Friendly office
Free Gym Access at HQ
Free Swag Giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
Free Shuttle Service from HQ to LA Union Station
SHEIN Distribution is an equal opportunity employer committed to a diverse workplace environment.