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- Strong knowledge of Azure AD
- Knowledge of Endpoint Management solutions, task manager, and similar tools
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- Excellent time management and organizational skills
- Excellent Verbal and written Communications skills
- Knowledge of Windows 10/11, Android, and iOS
- Knowledge of Microsoft Office 365/Azure
- Basic knowledge of printer troubleshooting
- Experience with Zebra printers
- Ability to document and track issues in enterprise ticketing system
- Experience working in a warehouse setting is preferred
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Associate IT Support Engineer I - Whitestown, United States - SHEIN Technology LLC
Description
Job Title: Associate IT Support Engineer I
Reports to: Senior IT & Network Manager
Job Location: Whitestown, IN, USA
Job Status: Exempt, FT
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
SHEIN Global Security and Risk Management (GSRM) is a global security organization that oversees security infrastructure, risk management, data privacy, business fraud, governance, and regulatory compliance across SHEIN's global footprint. It is composed of a team of security professionals, innovators and thought leaders that have had decades of global security experience, led large scale transformations, and served in Fortune 500 executive roles. Here, innovation isn't simply about protecting and defending our company. We develop solutions that are practical today and scalable tomorrow; and we create collaborative teams dedicated to innovation across each of our businesses to share our common values and vision.
We are seeking a full-time Associate IT Support Engineer I for our Whitestown, IN-based office and distribution center, who will play a pivotal role for our IT department. This individual will be located onsite at our Whitestown, Indiana Warehouse and will provide onsite support. This position will report to our Sr IT & Network Manager.
Job Responsibilities:
Job Requirements:
Benefits and Perks
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holiday and sick days
Employee discounts
Free weekly catered lunch
Dog-friendly office (available at select locations)
Free gym access (available at select locations)
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
SHEIN Technology LLC is an equal opportunity employer committed to a diverse workplace environment.
