A Technical Support Engineer is a professional who provides assistance and troubleshooting for technical issues related to a product or service - Ross Corner, United States - Velocity Solutions

Velocity Solutions
Velocity Solutions
Verified Company
Ross Corner, United States

4 weeks ago

Meredith Sinclair

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Meredith Sinclair

beBee Recruiter
Description

What to expect

  • Receiving and analyzing customer error reports
  • Escalating errors to the relevant departments within the company
  • Tracking the error resolution process with customers and involved departments
  • Installation, configuration, and troubleshooting of customer systems

What you should bring

  • Completed vocational training, such as as an IT specialist for system integration
  • Desirable but not mandatory work experience in IT support
  • Thorough knowledge of system administration in Linux and Windows
  • Confident demeanor and strong communication skills
  • Fluent in German and good knowledge of English

What we offer

  • A personal mentor to guide you in your first months
  • Excellent opportunities for professional and personal development
  • Exciting technical challenges in an innovative environment
  • Professional collaboration with friendly colleagues
  • Competitive salary
  • Attractive benefits
  • Flat hierarchies
  • WLAN
  • Flexible working hours
  • Company pension plan
  • Regular company events and outings
  • Catered meals
  • Massages
  • Weekly
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