- Take ownership of service work order issues and follow problems through to resolution.
- Develop service procedures, policies, and standards.
- Analyze statistics and compile accurate reporting monthly.
- Inspection of properties within 24 to 48 hours of major incident
- Maintain contracts and new vendor sign up packages.
- Serve as the point person to the Special Projects Manager, Risk Management and Public Adjuster for insurance claims.
- Maintain vendors and special projects scheduling.
- Deliver and pickup materials as needed.
- Visit job sites to track progress of remodel minimum of 1-2 times a week.
- Order required materials for projects. Doors, trim, cabinets, etc through PO system
- Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
- Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
- Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
- Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
- Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
- Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
- Construction knowledge is a must. Read floorplans and know the process of construction of a home.
- Knowledge of how to read a take-off material detail list and order various materials for remodel.
- Comfortable in working with computers and tablets.
- Clean driving record with reliable transportation.
- Must be able to lift and carry or otherwise move 50lbs regularly/occasionally.
- Must be able to ascend and descend ladders, stairs, and work in confined spaces.
- 20% of travel may be required (Huntsville and Bryan are considered Houston area)
- Willing to work on projects outside of job description when needed.
- Bachelors Degree and/or 2 years related experience and/or training in construction/maintenance; or equivalent combination of education and experience.
- Knowledge and/or experience with insurance claims is a plus.
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Special Projects Coordinator - Houston, United States - Camillo Companies
Description
Company: SimplyHome Job Title: Special Projects Coordinator Department: Maintenance Reports to: Sr. Manager Vendor Relations & Special Projects Status: Full Time, Salary, Exempt Job Summary:
SimplyHome is actively seeking an experienced Special Projects Coordinator. They must be able to organize and coordinate vendors, projects and procedures to ensure organizational effectiveness and efficiency. This role will report directly to the Sr. Manager Vendor Relations & Special Projects. The ideal candidate will be experienced in handling a wide range of construction/maintenance and customer/vendor relations related tasks and will be able to work independently with little supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting office and field personnel alike.
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
About Us:
As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company plans to expand into new markets in and outside of Texas.
Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.
Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #SimplyCareers
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