Jobs
>
Louisville

    Technical and Desktop Support Specialist - Louisville, United States - Frost Brown Todd LLP

    Frost Brown Todd LLP
    Frost Brown Todd LLP Louisville, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionFrost Brown Todd LLP is currently searching for a Technical & Desktop Support Specialist to join our Louisville Office.

    Job Responsibilities Include:

    • Working closely with other members of the Applications and Support teams to resolve technical issues.
    • Providing second-tier help desk support by phone, desk side and/or remotely.
    • Setting up equipment, i.e., hardware, printers, telephones and peripherals.
    • Tracking information associated with the distribution of laptops, printers, and mobile devices from the Firm's loaner pools. This individual will follow proper procedures to protect the Firm's investment in these devices.
    • Assisting with daily audio-visual setups and checkout of laptops and other equipment, as requested.
    • Providing expert telephone support to our internal clients; troubleshooting a variety of software, hardware and network issues to point of resolution or escalation.
    • Logging internal client's calls, maintaining records and capturing final solutions in the Firm's online ticketing system.
    • Routing calls to the appropriate group for resolution in accordance with established escalation procedures, and providing status reports to internal client throughout the life of an incident.
    • Assisting with familiarizing employees with the firm's computer systems, software, and phone system.
    • Delivering high quality support in a timely manner to meet internal and external client needs.

    Job Requirements

    • Candidate must have at least a 2-year certificate from a college or technical school and 3 years of related experience or equivalent.
    • Candidate should have knowledge of Windows 10, Microsoft Office 365, and be familiar with or attend training on other required applications.
    • Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers.
    • Ability to work on call-support on a designated weekends throughout the year.
    • Must have high degree of professionalism when interacting with internal and external clients.

    Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

  • Louisville Metro Government

    Peer Support Specialist

    1 week ago

    Louisville Metro Government Louisville, United States

    **Description**: · - CHARACTERISTICS OF THE WORK · - Under direction, performs social service work. · - Responsible for implementing and conducting peer mentoring and support programs for homeless individuals and/or individuals receiving permanent supportive housing services. · * ...

  • Armstrong Receivable Management

    IT Support Specialist

    2 weeks ago

    Armstrong Receivable Management Louisville, United States

    Job Description · Job DescriptionARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ...

  • Armstrong Receivable Management

    IT Support Specialist

    2 days ago

    Armstrong Receivable Management Louisville, United States

    Job Description · Job DescriptionARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ...

  • Randstad North America, Inc.

    Client Support Specialist

    2 weeks ago

    Randstad North America, Inc. Louisville, United States

    We are looking for a Client Support Specialist for a contract position as a Client Support Specialist. The candidate for this pivotal role will provide exceptional customer service, efficient office administration, and robust sales support. As an int Support Specialist, Client Su ...

  • Isaiah House

    Peer Support Specialist

    1 week ago

    Isaiah House Louisville, United States

    Isaiah House is looking for a dedicated and driven person to take on the role of Peer Support Specialist at our center in Harrodsburg, KY. · Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment fac ...

  • Isaiah House

    Peer Support Specialist

    1 week ago

    Isaiah House Louisville, United States

    Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. · Employees receive benefits that include: · • Medical, dental, and vision insurance · • Basic life insurance at ...

  • Randstad US

    client support specialist

    1 week ago

    Randstad US louisville, United States

    client support specialist. · + louisville , kentucky · + posted 1 day ago · **job details** · summary · + $19 - $23 per hour · + temporary · + high school · + category office and administrative support occupations · + referenceAB_4537334 · job details · We are looking for a Clien ...

  • Goodwill Kentucky

    Peer Support Specialist

    1 week ago

    Goodwill Kentucky Louisville, United States

    Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented Peer Support Specialist to join our team The Peer Support Specialist will work closely with individuals seeking assistance from Goodwill to overcome barriers to employment and meet their ...

  • SkyBridge Resources

    Desktop Support Specialist

    3 weeks ago

    SkyBridge Resources Louisville, United States

    SkyBridge is actively seeking a part-time (3 days per week, you are able to set your schedule) Desktop Support Specialist. You will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will troubleshoot, diagnose, ...

  • Insight Global

    Customer Support Specialist

    2 weeks ago

    Insight Global Louisville, United States

    An employer is looking for a Customer Support Specialist to become a part of an international life sciences organization, located in their Louisville KY location. The Support Specialist will be responsible for improving customer retention through value-added services, incentives, ...

  • ADP

    Client Support Specialist

    1 week ago

    ADP Louisville, United States

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. · We strive ...

  • Kentucky Association of Electric Cooperatives

    Application Support Specialist

    3 weeks ago

    Kentucky Association of Electric Cooperatives Louisville, United States

    Kentucky Electric Cooperatives (KEC) is the statewide association that supports the 26 electric cooperatives in Kentucky. In addition to providing a host of legislative, communications, and training services to Kentucky's electric cooperatives, KEC is affiliated with several orga ...

  • Cultivate Behavioral Management Corp

    Behavior Support Specialist

    1 week ago

    Cultivate Behavioral Management Corp Louisville, United States

    Job Summary · To provide Behavior Support services to families of children with severe emotional disturbances by engaging the child and family in weekly behavior skills training activates. Behavior Support will follow a strengths-based model that will help develop and build skill ...

  • Hopebridge

    Autism Support Specialist

    1 week ago

    Hopebridge Louisville, United States

    Job Description · Job Description Why You'll Love this Autism Support Specialist Technician Job · Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? · Embark on a rewarding career as ...

  • Kentucky Association of Electric Cooperatives Inc

    Application Support Specialist

    2 weeks ago

    Kentucky Association of Electric Cooperatives Inc Louisville, United States

    Job Description · Job DescriptionKentucky Electric Cooperatives (KEC) is the statewide association that supports the 26 electric cooperatives in Kentucky. In addition to providing a host of legislative, communications, and training services to Kentucky's electric cooperatives, KE ...

  • Heartland Payment Systems

    Implementation Support Specialist

    4 weeks ago

    Heartland Payment Systems Louisville, United States

    Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our Support Specialist, Implement ...

  • Enterra Medical, Inc.

    Clinical Support Specialist

    3 weeks ago

    Enterra Medical, Inc. Louisville, United States

    Enterra Medical, an emerging medical device company, has developed and is commercializing a novel, active implantable device focused on the treatment of Nausea and Vomiting secondary to Gastroparesis. The Enterra Medical business was launched as an independent company, spinning o ...

  • ADP

    Client Support Specialist

    4 weeks ago

    ADP Louisville, United States

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. · We strive ...

  • Serenity Healthcare, LLC

    Patient Support Specialist

    1 week ago

    Serenity Healthcare, LLC Louisville, United States

    Patient Support Specialist · Onsite - Superior, CO · Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing ...

  • Ffb1

    Loan Support Specialist

    3 weeks ago

    Ffb1 Louisville, United States

    ****Loan Support Specialist - Louisville, KY**** · First Financial Bank has an immediate opening for a **Loan Support Specialist** in our office located in Louisville, KY. · The primary responsibility of this position is to assist the AG Loan Office and management in the perfor ...