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    Claims Property Damage Supervisor - Chicago, United States - First Chicago Insurance Company

    First Chicago Insurance Company
    First Chicago Insurance Company Chicago, United States

    1 week ago

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    Description
    Job Description

    Job Description


    At First Chicago Insurance Company, our employees are our biggest asset It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged.

    We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results.

    We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas .

    Join in on the excitement and become part of our thriving organization

    Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you


    The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit.

    Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims.

    Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.


    DUTIES & RESPONSIBILITIES:
    Lead, motivate, and provide direction to the unit adjusters
    Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
    Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
    Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
    Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
    Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
    Identify Systems issues / concerns and make suggestions for enhancements
    Manage the administrative functions of the unit which include:
    Review, provide direction and assign new losses
    Setting performance objectives and monitoring performance results
    Conduct performance appraisals
    Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
    Conduct unit meetings
    Review and respond to Department of Insurance inquiries
    Review and direct claim activity on customer inquiries
    Assure all compliance and customer service regulations / initiatives are met


    QUALIFICATIONS REQUIRED:
    5+ years auto liability claims experience
    Strong technical and administrative background in auto claims handling
    Ability to work independently on technical and administrative matters in accordance with company policy and procedures
    Background in personnel selection, goal setting, monitoring and communicating performance
    Good leadership, training and development skills.
    Excellent communication, interpersonal and organizational skills
    Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor

    First Chicago Insurance Company provides a competitive benefits package to all full- time employees.

    Following are some of the perks First Chicago employees receive:

    Competitive Salaries
    Flexible Work Schedules
    Commitment to your Training & Development
    Medical and Dental
    Telemedicine Benefit
    401k with a generous company match
    Paid Time Off and Paid Holidays
    Tuition Reimbursement Training Programs
    Wellness Program
    Fun company sponsored events
    And so much more

    Job Posted by ApplicantPro

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