-
Customer Experience Coordinator
2 weeks ago
Encore Global Washington, United StatesPosition Overview · Act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology. ...
-
Patient Experience Coordinator
3 weeks ago
Pivot Physical Therapy Rockville, United StatesPosition Overview · Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personali ...
-
Sponsorship Experience Coordinator
2 days ago
SOS Children's Villages - USA, Inc. Washington, United States**Organization**: · SOS Children's Villages USA ("SOS-USA") is the United States philanthropic affiliate of SOS Children's Villages International. A public charity, SOS-USA raises support and funds from donors who share our vision of creating a world in which every child belongs ...
-
Simulated Learning Experiences Coordinator
1 week ago
Montgomery College Rockville, United States Full timeJob Description · Montgomery College has an immediate need for a full-time Simulation Learning Experiences Coordinator on the Rockville campus. The typical work schedule is Monday-Friday, 8:30 am to 5:00pm This is an exempt, non-bargaining, grade 29 · position. · Montgomery Colle ...
-
Patient Experience Coordinator
2 weeks ago
Healthy Foundations Group, LLC Bethesda, United StatesJob Description · Job DescriptionThe Patient ExperienceCoordinator works as a part of a team to provide superior patient care by providing administrative and customer service support. · Administration & Patient Services · Greet patients, schedule appointments, and take credit ca ...
-
Patient Experience Coordinator
1 week ago
HEALTHY FOUNDATIONS GROUP Bethesda, United StatesJob Description · Job Description · The · Patient Experience · Coordinator · works as a part of a team to provide superior patient care by providing administrative and customer service support. · Administration & Patient Services · Greet patients, schedule appointments, and ...
-
Store Customer Experience Coordinator
3 weeks ago
TD Bank Group Bethesda, United StatesWe are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Store Customer Experience Coordinator (20hrs) Wisconsin Ave** · 351598BR · Retail Banking Customer Service · Bethesda , MD March 1, 20 ...
-
Store Customer Experience Coordinator
2 weeks ago
TD Bank Group Bethesda, United StatesWe are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Store Customer Experience Coordinator (20hrs) Wisconsin Ave** · 351598BR · Retail Banking · Customer Service · Bethesda , MD · March 1, ...
-
Associate Scientific Services Specialist
2 weeks ago
Actalent Rockville, United States Full timeDescription: · Beeline Req ID: 617-1 and 618-1Job Responsibilities: · • Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. · • This role will work closely with other teams to seamlessly deliver lab support services. · ...
-
Transaction Coordinator
2 weeks ago
MarketPro Homebuyers Rockville, United StatesJob Overview: · MarketPro Homebuyers is seeking a detail-oriented and organized Transaction Coordinator to join our team. As a Transaction Coordinator, you will be responsible for managing and coordinating all aspects of real estate transactions. This role requires strong attenti ...
-
Scheduling Coordinator in Home Care
1 week ago
SYNERGY HomeCare of Rockville Rockville, United StatesExperience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU When you join the SYN ...
-
Administrative Specialist I
1 week ago
The Maryland-National Capital Park and Planning Commission Montgomery County, MD, United States**Description**: · - Are you highly organized with a keen eye for the details? · - Do you enjoy using technology to seek out efficiencies and progress? · - Do you enjoy a fast-paced environment? · **_DIVERSITY STATEMENT: _**_Montgomery County Department of Parks believes that div ...
-
Associate Scientific Services Specialist
1 week ago
VALIDATION ASSOCIATES LLC Rockville, United StatesJob Description Summary · We are looking for a highly motivated Associate Lab Support Coordinator to provide critical lab support as part of a dynamic PerkinElmer lab service team. The role's purpose is to provide a coordinated service to research groups as part of the Scientific ...
-
Recruiting Coordinator Temp
1 week ago
Magnificent Differences Consulting, LLC Rockville, United States**Overview**: · We are seeking a highly organized and detail-oriented Recruiting Coordinator to join our team for a 2-month temporary assignment. You will play a crucial role in supporting our recruitment efforts and ensuring a smooth and efficient hiring process for our clients. ...
-
Operations Coordinator
3 weeks ago
Axle Rockville, United States(ID: · **Axle** is seeking a **_Operations Coordinator _**to join our vibrant team at the National Institutes of Health (NIH) supporting the **National Institute of Mental Health (NIMH) located in Rockville, MD.** · **Benefits We Offer**: · - 100% Medical, Dental & Vision Covera ...
-
Operations Coordinator
2 weeks ago
Rays Technologies Rockville, United States**Skills** · - Expense reconciliation, project management/planning · - Timekeeping, fellowship program management · - Social Media, knowledge of the Federal Travel Regulation · - Meeting minutes/summary reports · - Executive level support · - Meeting coordination · - Outreach Act ...
-
Assistant Principal
3 weeks ago
Sheppard Pratt Hospitals Rockville, United States**The Sheppard Pratt School - Rockville · - Primary Program** is a year round program that serves students age five-15 with autism spectrum disorder and other related disorders. Students are taught in highly structured, self-contained classrooms utilizing a variety of strategies ...
-
Associate Scientific Services Specialist
2 weeks ago
Actalent Rockville, United States Full timeDescription: · Job Responsibilities: · • Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. · • This role will work closely with other teams to seamlessly deliver lab support services. · • Help coordinate the working l ...
-
Student Success Coordinator
3 weeks ago
JSSA Rockville, United StatesCare Coordinator · The Care Coordinator reports directly to the Supervisor-Student Success and provides care coordination and psycho-educational support and interventions to students referred to the MindCraft program. With a caseload of 15 students, the CC works with students, sc ...
-
Project Director
1 week ago
Strategic Results Rockville, United StatesPosition Title: Project Director · **Job Type**: Full-Time/Contract · Location: Hybrid/remote · Position Overview: · Key Responsibilities: · - Lead the organization and coordination of federal government meetings and conferences ensuring compliance with all applicable regulations ...
Store Customer Experience Coordinator - Rockville, United States - TD Bank Group
Description
We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.
**Store Customer Experience Coordinator (40hrs) Rockville**
351917BR
Retail Banking Customer Service
Rockville , MD
March 2, 2022
**Company Overview**
**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .
TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .
**Job Description**
The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
Conducts needs-based conversations and offers financial solutions to meet our Customers needs
Makes quality referrals to appropriate partners
Responsible for meeting individual performance metrics
Responsible for making sound decisions and timely problem resolution
Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities
Generally resolves problems independently, escalating more difficult issues to management
Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking
Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers
May train and act as a mentor to new Tellers
**Requirements**
High school diploma or GED
1+ years related experience required
Superior Customer Service skills
Teller experience (Preferred)
Strong organization skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise, clear and consistent
Demonstrated effective problem-solving skills
Demonstrated ability to schedule and prioritize work
Demonstrated ability to work independently and within deadlines
Sound judgment in decision making and problem solving
Proficient in Microsoft Office
Notary License (Preferred)
**Hours**
40
**Inclusiveness**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Share this job**
Share by Mail
