- Bachelor's degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred or an applicable Associate's degree with at least 3 years of Front Office management experience is required.
- Specific brand experience/OnQ (PMS - property management) Certification (as defined by property) 500+ room experience and/or previous director level experience preferred.
- Directs and administers all Guest Services operations to include but not limited to guest service and registration (check-in/check-out) room inventory and availability guest service standards and initiatives product quality cost controls and overall profitability brand marketing initiatives developed by the revenue team systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitors and develops associate performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Monitors and assesses service and satisfaction trends evaluate and address issues and make improvements accordingly
- Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Implements and monitors all corporate marketing programs
- Ensures associates have current knowledge of hotel products services facilities events pricing and policies and knowledge of the local area and events
- Runs and completes daily reports analyze data and make decisions based on data
- Resolves guest issues and concerns to guest satisfaction
- Recruits interviews and trains associates
- Participates in the Property Manager on Duty program.
- Is certified to respond to emergencies including but not limited to the operation of the Fire Panel communication with emergency personnel such as Police and Fire Department.
- Completes tasks or projects as assigned or as required.
-
Office Manager
1 week ago
ProMedica Health System Toledo, United States Full timeResponsible for all day-to-day operational activities within the practice. Facilitates a team effort in the delivery of superior patient experience. Creates a highly functional, engaged team. Assumes the responsibility for the risk management of the practice. · ACCOUNTABILITIES · ...
-
office manager
2 weeks ago
Toledo Clinic Toledo, United StatesJob Description · Job DescriptionToledo Clinic's Glass City Orthopaedic & Spine Center is seeking an experienced Medical Office Manager. Qualified candidates will have previous experience in a medical office, preferably in a leadership/supervisory role. This position will oversee ...
-
OFFICE MANAGER/INTERNAL MEDICINE OFFICE
1 week ago
Toledo Clinic Toledo, United States Full timeJob Description · Job DescriptionThe Toledo Clinic's Internal Medicine Department, Primary Care Partners, is seeking an experienced Office Manager. This position will oversee the day to day operations of a very busy and growing Internal Medicine practice. Qualified candidates wil ...
-
Business Office Manager
2 weeks ago
Parkview Rehabilitation Center Toledo, United StatesParkview Rehabilitation Center - QUALIFICATIONS: · Associates Degree in Accounting or equivalent business office experience, including accounts receivable, accounts payable and payroll. · Some knowledge of payroll taxes helpful. · Sufficient verbal and written communication skill ...
-
Assistant Office Manager
1 week ago
North American Dental Group Oregon, Ohio, United States PermanentOverview: · Corner Dental - Travel · Assistant Office Manager · "Open Up" to A Whole New Dental Experience · Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want ...
-
Perrysburg Office Manager
2 weeks ago
Howard Bailey Financial, Inc. Perrysburg, United StatesHoward Bailey Financial, Inc., a growing retirement planning firm with a focus on helping people establish financial freedom through meaning and purpose, is seeking a client-service-driven Office Manager who is highly organized, self-motivated, and finds fulfillment in helping ot ...
-
assistant office manager
4 weeks ago
Toledo Clinic Maumee, United StatesJob Description · Job DescriptionToledo Clinic's Oncology Department is seeking an Assistant Clinical Services Manager to oversee the day to day operations of assigned office locations and supervise the clinical staff. This position will need to travel different office locations ...
-
FusionWorks Vistula, United StatesWhat makes a job a job that you truly enjoy working at? And one that you look forward to every morning? We believe it's more than just a good, flexible work schedule and a really good cup of coffee. Of course, we appreciate those things too. But what really excites us are the cha ...
-
Human Resources Clerk
3 weeks ago
Eclipse Innovations Rossford, United StatesWe are looking for a dynamic and competent HR clerk in full-time for a long-term position as part of direct placement. This is a modern and successful company in the machinery and plant construction industry, located in 28790 Schwanewede, that has made a name for itself through i ...
-
Office Manager
2 days ago
ProMedica Tecumseh, United States Full timeResponsible for all day-to-day operational activities within the practice. Facilitates a team effort in the delivery of superior patient experience. Creates a highly functional, engaged team. Assumes the responsibility for the risk management of the practice. · ACCOUNTABILITIES ...
-
Financial Planning Office Manager
4 weeks ago
Theoris Search Perrysburg, United StatesJOB TITLE: Financial Planning Office Manager · INDUSTRY: Financial Services · LOCATION: Perrysburg, OH · SUMMARY · Theoris is assisting our client in their search for an experienced Office Manager to join their growing team. This person would play an integral part in the day ...
-
Administrative Assistant
3 weeks ago
Hamill Financial Services Toledo, United StatesCompany Description · We are a full-service financial firm committed to helping people pursue their financial goals. We offer a wide range of financial products and services to individuals and business owners. We believe you will be better able to identify your goals and make sou ...
-
Sr Executive Assistant
3 days ago
ProMedica Toledo, United States Full timePerforms and manages complex and/or specialized administrative/secretarial functions for ProMedica in- house Legal Counsel and staff which requires the exercise of independent judgment and a detailed knowledge of the activities and procedures specific to the Legal Department and ...
-
Project Manager
1 week ago
PFES Toledo, United States**MUST BE 1 HOUR WITH From the TOLEDO, OH Area · Job Description: · PM Expectation: 80% in office and 20% in field - Expectation is to lead the team from an office and do check-ins as needed. · Must be comfortable managing 15-20 projects at a time in various stages. · Projects ra ...
-
Industrial Engineer
1 week ago
Tata Technologies Toledo, United StatesJob Description: · The Industrial Engineer - Intermediate plans and oversees layout of equipment, office and production facilities. Responsibities include but not limited to: · • Conducts studies in operations to maximize work flow and spatial utilization. · • Ensures facility ef ...
-
IP Patent Assistant
3 days ago
Shumaker, Loop & Kendrick, LLP Toledo, United StatesJoin Shumaker, where the excitement of legal excellence intersects with an enjoyable and vibrant workplace We are not just an AmLaw 200 law firm, we are a dynamic, community-focused firm that thrives on the energy and enthusiasm of serving our clients and communities. At Shumaker ...
-
Supply Chain Finance Manager
1 day ago
Adecco City of Industry, United StatesJob Title: Finance Manager - Supply Chain · Function: Accounts & Finance · Reports To: Director of Finance · POSITION SUMMARY · The Finance Manager - Supply Chain is a member of the Accounts and Finance function who provides business and financial counsel to the Supply Chain orga ...
-
CBO Specialist II
2 weeks ago
ProMedica Toledo, United States Full timePOSITION SUMMARY · To facilitate accurate Professional Provider credentialing, coding, billing, posting, and collection for · ProMedica Physicians and all other supported entities. · ACCOUNTABILITIES · *All duties listed below are essential unless noted otherwise* · 1. Accurate a ...
-
Operations Manager
1 week ago
Wright traffic Control Inc (WTC) Toledo, United StatesOperations Manager · The WTC Operations Manager is responsible for ensuring traffic control services supplied to our clients are reliable, well trained and provide a safe environment for their team to complete their work. WTC Operations Manager reports to the Regional Manager a ...
-
General Manager II, Contract Logistics
2 weeks ago
APL Logistics City of Industry, United States Full timeOverview: · The General Manager is responsible for the overall performance of the warehouse, including operations, customer service, office operations and IT. The position has direct leadership accountability for their staff and strives to build effective teams through planning, ...
Front Office Manager - Toledo, United States - The Delta by Marriott
Description
As a Front Office Manager you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsibilities:
QUALIFICATIONS:
&v=024){kind=logo}
