- Provide technical support for Power Instruments products via phone, email, video conference and on-site service.
- Set up and test products to duplicate and verify customer reported issues
- Document product defects and liaise with product management, engineering and the customer
- Provide customers with quotations for spare parts, repairs, upgrades, field service and training
- Travel to customer sites and perform installation, commissioning and training on all products
- Generate field service reports
- Create training material for assigned products
- Generate, process and analyze Return Material Authorizations (RMAs) and provide customers with detailed report of findings
- Repair and calibrate equipment as needed
- Construction of service test fixtures
- Assist the sales and product management teams with customer presentations and demonstrations
- Provide backup support for the sales application team on technical specification review and generation of product quotes
- Enter and process spare parts and field service orders
- Other service related duties as required
- Associate Degree, Electronics with 3-5 or more years' experience servicing industrial electric equipment such as meters as well as trouble shooting
- Understanding of and ability to use trigonometry and algebra to solve problems
- Ability to read and interpret schematic diagrams
- Understanding of various communication topologies and protocols; Ethernet, RS-232, RS-485, Dial-up Modem
- Strong user of MS Excel as a data analysis tool; formula writing
- Ability to configure PC hardware/software for Ethernet and Serial communication
- Bachelor's degree, Electrical Engineering or Electrical Engineering Technology preferred
- Strong written and verbal communication skills
- Desire to learn and understand how things work
- Organized and detail oriented
- Self-motivated requiring minimal direction
- Strong aptitude for problem solving
- Competitive compensation, holiday pay, and paid time off
- Great benefits package that includes health, vision, and dental insurance
- 401(k), plus matching
- Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
- Employee referral program
- Tuition reimbursement program
- Employee assistance program
- Exciting, fast-paced environment where you could make a true impact
- Opportunities for career advancement within our business unit and across all other AMETEK business entities
- Power Instruments:
-
Field Services Engineer
1 week ago
Brightpath Associates LLC Rochester, United StatesJob Description · The Customer Service Engineer is part of our global customer service field team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our ser ...
-
QED TECHNOLOGIES INTERNATIONAL LLC Rochester, United StatesPlans and performs activities concerned with installing, training, operating, and maintaining equipment. Acts as an interface with QED customers to include providing remote support, on-site support, and provides training to our customers. Main Duties and Responsibilities include ...
-
Field Service Engineer
5 days ago
Ametek, Inc. Rochester, NY, United StatesAmetek, Inc. · Job description: Field Service Engineer – Rochester NY · About Us: · At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices — we are using innovation to make the world a better place; technology to improve lives; an ...
-
Field Service Engineer
1 week ago
Pivotal Solutions, Inc. Rochester, United StatesJob Description · Job DescriptionSummary · Plans and performs activities concerned with installing, training, operating, and maintaining equipment. Acts as an interface with our customers to include providing remote support, on-site support, and provides training to our customer ...
-
Apprentice Field Service Engineer
5 days ago
Rotork Rochester, United StatesCompany DescriptionJob DescriptionRole purpose The apprentice Field Service Engineer role combines academic and on the job training over a four-year period. Over the four years the apprentice will complete courses within a maintenance and Operations Engineering Technician Apprent ...
-
Sr Engineer, Field Service
6 days ago
Thermo Fisher Scientific Rochester, United StatesWork Schedule · Other · Environmental Conditions · Office · Job Description · When you're part of Thermo Fisher Scientific, you'll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will b ...
-
Service Engineer
3 weeks ago
Gold Group Rochester, United StatesSector: · Client Delivery, Defence, Engineering · Type: · Permanent · Contact: · Nick Taylor · Job Published: · 5 days ago · £35,000 - £40,000 + additional benefits incl. 25 days holiday, share options, up to 14% pension and more · Brief · Service Engineer needed for a lead ...
-
WW Service Cost Engineer
1 week ago
Kodak Alaris Rochester, United StatesKodak Alaris is a global technology company that's delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We mak ...
-
NovaWorks Rochester, United StatesAre you passionate about contributing your own ideas to projects? Come join one of the largest engineering firms in Germany. Our team offers exciting tasks and various opportunities for professional and personal development. Help us with the modernization and maintenance of our r ...
-
Development engineer with a focus on approval
2 weeks ago
Phoenix Industries East Rochester, United StatesThe German Railway is not only one of the most important mobility service providers, but also one of the largest engineering firms in Germany. Currently, more than engineers work for us to realize and sustainably maintain new bridges, tunnels, train stations, tracks, and signal s ...
-
Lean Manager:in
2 weeks ago
Quantum Ventures Rochester, United States"Your workplace today will determine how mobility will feel tomorrow on rails, roads, and airways in Rochester. Whether you are a number cruncher, organizational talent, or analyst, with talent and passion, you will play a part in shaping future-oriented mobility and logistics so ...
-
Application Manager
2 weeks ago
Eclipse Enterprises Rochester, United StatesResponsibilities: · As a member of a motivated team, you will be responsible for operating z/OS mainframe programs and contributing to significant innovations. You will serve as the main point of contact for both internal and external service providers within the department, util ...
-
Skilled worker
2 weeks ago
NovaWorks Finger, United StatesAs the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division as a skilled worker / construction machine operator for cable construction (m/f/d) at the earliest possible date. · We offer:Permanent employme ...
-
Field Service Engineer HW- Rochester, NY
3 weeks ago
Varian Medical Systems Rochester, United StatesAt Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. · We are part of an incredible community ...
-
Field Service Engineer
5 days ago
NESCO Inc Sodus, United StatesOur Quality Assurance team is searching for a Field Service Engineer/Test Technician to provide on-site customer support, perform initial equipment startups, and conduct production testing. · U.S. NAVY veterans and reservists are encouraged to apply for immediate consideration ...
-
Service Engineer I
4 weeks ago
Graham Corporation Batavia, United StatesJob Duties: · Professionally process incoming requests for support (telephone, video, email) independently, and in a timely manner · Travel to customer sites for equipment inspection, start-up assistance, operator training, troubleshooting, and performing detailed diagnostic per ...
-
Small Bus Technician
1 week ago
Regional Transit Service Rochester, United States Full timeCompany Information: · Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming count ...
-
Mechanical Engineer
3 weeks ago
LaBella Associates Rochester, United States Full timeWe are currently hiring a Mechanical Engineer in our Building Engineering Division at our Rochester office. · The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, and structural engineering. Servi ...
-
Junior Structural Engineer
5 days ago
LaBella Associates Rochester, New York, United States PermanentWe are currently hiring a Jr. Structural Engineer to join our Building Engineering Division in our Rochester, NY office. · The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, and structural engin ...
-
Junior Structural Engineer
6 days ago
LaBella Associates Rochester, United States Full timeWe are currently hiring a Jr. Structural Engineer to join our Building Engineering Division in our Rochester, NY office. · The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, and structural engin ...
Field Service Engineer - Rochester, United States - AMETEK
Description
Ametek, Inc.
Field Service Engineer - Rochester NY
About Us:
At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices - we are using innovation to make the world a better place; technology to improve lives; and talent to solve challenges that matter.
Job Summary:
AMETEK Power Instruments is seeking a Field Service Engineer to offer aftermarket support for our Electronic Instruments used in the electric utility and industrial markets.
The Field Service Engineer is responsible for providing customers with technical support related to the application and use of our products. They also provide solutions to technical concerns on the assigned products both on and off a customer's site by performing repairs, calibration, and maintenance.
Key Responsibilities:
Minimum Qualifications:
Desired Qualifications:
What's in It for You:
Additional Details:
Up to 25% - 50% travel may be required:
Location Information:
This position is located in Rochester, NY, the headquarters for AMETEK Power Instruments
Rochester will allow you to experience the four seasons. The city has multiple parks and more than 100 miles of trails. You can bike, hike, paddleboard, fish, ski, snowboard, and snow shoe - there are activities for everyone all year long. Rochester is home to the Strong National Museum of Play which offers interactive exhibits that provide entertainment and nostalgia for attendees of all ages. There are also options to visit a photography museum, listen to live music, walk around public markets and the historic Erie Canal, relax at the botanic gardens, visit the beach, take a lighthouse tour, attend a lilac festival, the annual jazz festival and explore a planetarium. No matter the weather, you'll be able to entertain the whole family.
To learn more about our company and our job opportunities, visit us at:
To learn more about the business unit you'll be joining, visit us at: