- System Maintenance: Review, test and implement Human Capital Management (HCM) upgrades or patches. Collaborate with UKG technical staff to plan and coordinate the application of upgrades or fixes. May prepare user communications regarding changes in system functionality, look or feel. Participate in on-going verification of integrity and security of all data in various HR systems.
- Production Support: Provide support for HR, including researching and resolving issues, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements. Partner with Information Technology and HRS teams to support desired results.
- Process Improvement: Create innovative solutions/automation within the HRIS system to streamline manual processes.
- Reporting: Develop a robust and efficient reporting environment that supports business needs and leverages technology. Write, maintain, and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for changing business needs. Collaborate on the creation of dashboard tools to inform HR partners of the status of key metrics. Help maintain data integrity in systems by running audit reports and analyzing data.
- Training: Develop and maintain user procedures, guidelines, and documentation. Train HR colleagues on new processes/system functionality.
- Leadership: Promote a customer service philosophy by modeling behaviors that support the HR departments' goals. Understand the needs of our HR colleagues and provide solutions that are focused on helping them be successful in their roles.
- Individual Development: Maintain awareness of current trends in HR Systems with a focus on product and service development, delivery, and support. Examine trends in information systems training, materials, and techniques. Continuously increase both HR knowledge and HRS application/tools knowledge.
- Other responsibilities as assigned.
- Minimum of 2 years' experience in UKG HR system support, administration, and integration.
- Minimum of 2 years' experience providing end-user support for HR system applications in a networked environment.
- Bachelors' degree preferred.
- Possess solid knowledge of Human Resources functions, automated workflow processes, payroll administration, and benefits administration, strongly preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite
- Strong analytical and problem-solving skills including research techniques.
- Project management experience.
- Demonstrated ability to maintain confidentiality while handling sensitive data.
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Senior HRIS Analyst - Minneapolis, United States - Schwan's Home Service
Description
This position is responsible for providing systems support to the Human Resources functions including Generalists, Talent Acquisition, Compensation, Benefits, and Payroll. You will play a key role in managing the HRIS (UKG) system by testing updates and patches, resolving interface inbound and outbound errors between UKG and other time keeping systems, and consulting with functional leaders to determine the best solution for given system needs. Additionally, this role understands how the HR functions tie together and provides solutions that create efficiencies; acts as a liaison between UKG and HR Departments to resolve system issues and ensure outcomes that align with business needs and objectives and manages projects to ensure completion on time and within budget. Problems encountered are frequently diverse in scope where experience and judgment are relied upon for obtaining solutions. Lastly, this position applies a detailed knowledge of business practices, and procedures to determine most effective business system applications.
WHAT WILL YOU DO
Required Education, skills and experience: