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    authorizations coordinator - Santa Monica, CA , USA, United States - UCLA Health

    UCLA Health
    UCLA Health Santa Monica, CA , USA, United States

    3 weeks ago

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    Description
    General Information

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    Work Location:
    Santa Monica, USA

    Onsite or Remote

    Fully On-Site

    Work Schedule

    Monday-Friday, 8am-5pm (fully on-site)

    Posted Date

    03/12/2024


    Salary Range:
    $ Hourly

    Employment Type


    • Staff: Career
    Duration

    Indefinite

    Job #

    14304

    Primary Duties and Responsibilities

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    In this role, you will be responsible for obtaining authorization for and scheduling chemotherapy, injections, and procedures within the office, at UCLA facilities, and at outside facilities.

    Provide a high level of customer service.


    Major duties include:

    verifying insurance benefits for requested procedures and medications, confirming and obtaining appropriate authorization for office visits, procedures, chemotherapy, etc., and special projects as assigned.


    Salary range:
    $28.23/hr - $40.44/hr

    Job Qualifications

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    Required:

    • Working knowledge of insurance authorization and verification process for major medical insurance plans
    • Typing skills to prepare forms and correspondence with speed and accuracy
    • Possesses strong customer service skills to promote pleasant and effective interactions with patients, staff, and physicians
    • Knowledge of billing and diagnosis codes and medical office procedures
    • Ability to set priorities and complete assignments in a timely manner under minimal supervision
    • Working knowledge of medical terminology
    • Advanced organizational skills to ensure a workable, efficient workspace and accomplish established objectives
    • Skill in adapting to and implementing frequently changing procedures
    • Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, or other sponsoring agencies
    • Skill in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions
    • Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, physicians, peers, and the public.
    • Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action. Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally
    • Skill in speaking clearly and using appropriate grammar
    • Ability to work as part of a team, maintaining confidentiality in all assignments, and showing initiative in identifying and solving problems as they occur

    Preferred:

    • Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, Outlook, the internet and with an EMR system
    • General knowledge of oncology procedures and terminology
    • Working knowledge of third party payor verification terminology to determine benefit eligibility and interpretation of coverage
    • Knowledge of patient assistance programs
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