Office Visit Authorization Coordinator Bilingual - Cerritos, United States - The Oncology Institute of Hope and Innovation
Description
Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting.
TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations.
With 100+ employed clinicians and more than 800 teammates in 60+ clinic locations and growing. TOI is changing oncology for the better.With our careers, we offer a Monday-Friday Schedule, No Weekends, and No nights.
You will enjoy Employee Discounts, Referral Bonuses, 7 Paid Holidays.
You will enjoy a positive work culture and continued career development.
Job Duties:
Coordinate with third-party insurance, clinical staff, and patients to effectively process prior authorization requests for all Office Visits.
Compile clinical documentation for prior authorizations (ex:
progress notes, labs, diagnoses codes, previously tried therapies, doctor visits)
- Review authorization queue for applicable orders
- Verify and comply with payer contractual authorization requirements
- Submit authorization request timely and efficiently, ensuring proper documentation is included for review
- Utilize website portal, and electronic options to submit authorization requests
- Work with management to identify payer trends or potential issues
- Demonstrate exceptional customer service skills in the performance of work assignments and duties
- Perform special projects or other duties as assigned
- Maintains confidentiality of patient records
Requirements:
- High school graduate or GED
- 12 years of relevant experience preferred
- Computer skills required
- Bilingual in Spanish
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