Jobs
>
Oklahoma City

    Associate Director of Support Services Clinical - Oklahoma City, United States - Tenderloin Housing Clinic

    Tenderloin Housing Clinic
    Tenderloin Housing Clinic Oklahoma City, United States

    1 week ago

    Default job background
    Description
    Help THC tenants access resources and achieve goals in support of tenant stability and well-being.

    The Associate Director of Support Services Clinical is responsible for program administration, and for the provision of oversight and clinical direction to the Support Service Managers and Case Managers working in residential hotel(s) providing support services to formerly homeless single adults, in accordance with Tenderloin Housing Clinic's (THC) Mission, Core Values, and Customer Service Philosophy.

    Job Duties

    Leadership and Management


    Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff in accordance with THC policies and directives.

    Conduct regularly scheduled meetings, supervisions, onboarding, and trainings to motivate Support Services Managers and Case Managers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.

    Identify department training needs and assist with development, scheduling, and facilitating needed training.
    Ensure the staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
    Hold staff accountable for high levels of performance, teamwork, and quality customer service.
    Provide leadership, vision, and project direction that engender trust and respect.
    Participate in the leadership activities of the department's management team and play a broad leadership role for the department.

    Set expectations for and oversee the quality of case management services provided to tenants, including innovative approaches to work with hard-to-engage tenants.

    Participate actively in agency quality assurance activities including performance and outcomes review, case file review, customer satisfaction surveys, incident review, and improvement planning.

    Administration and Operations


    Work with the department leadership to develop systems and procedures that improve the operations and services of the department, that foster program development, and that support the achievement of program objectives and outcomes.

    Partner and coordinate within the department and with other THC departments to meet objectives and ensure comprehensive services.
    Act as an advisor and decision-maker for logistical matters and case questions.
    Support and facilitate a cooperative teamwork-oriented relationship with Property Management (external and internal) and Housing Services staff.
    Monitor department compliance with contracts, including conducting regular file audits and monitoring client contact notes.
    Fulfill case management and management responsibilities when there are gaps in staffing.
    Monitor and approve financial expenditures for community events.
    Attend, participate in, and facilitate all meetings, as requested.
    Support Services in Supportive Housing


    In conjunction with the Director of Support Services, direct and guide the overall delivery of support services in residential buildings in accordance with THC's Mission, Core Values, Customer Service Philosophy, and policies and procedures.

    Work closely with Support Services Managers/Case Managers to develop intervention and engagement strategies to ensure high quality, supportive, caring interactions with tenants.

    Work closely and collaboratively with the Property Management and Housing Services Departments to ensure consistent and comprehensive services to tenants.

    Work closely with the UCSF Behavioural Health Roving Team to ensure on-going best practices in collaborative case management provision with acute tenants.

    Review all pending eviction cases and provide recommendations on how to proceed.
    Provide oversight to the development and coordination of client services and community events provided by the Support Services Department.
    Provide crisis analysis and assist in the hospitalization of tenants when necessary.
    Facilitate regularly scheduled case conference meetings for Support Services team.
    Oversee an internship program, providing required supervision and completing all required documentation.
    Provide clinical supervision for assigned clinical personnel and other support staff.

    Supervision needs will be evaluated based on clinical experience and performance and may be weekly but not less than bi-weekly.

    Provide assessments/initiate application to determine the appropriateness of an involuntary detention of a client through 5150 criteria.
    Facilitate regularly scheduled case conference meetings for Support Services team.
    Oversee an internship program, providing required supervision and completing all required documentation.
    Facilitate Critical incident reviews and staff debriefings.
    Requirements

    Essential Qualifications

    MA/MS degree in Social Work or related field required.
    LCSW required.
    Must complete an Involuntary Hold Training (5150/5250) that requires up to 8 hours for certification, sponsored by THC.

    Must have a minimum of 4 years of work in a non-profit that includes direct or indirect experience with multi-diagnosed, low-income, homeless, or formerly homeless adults.

    Must have a minimum of 2 years of proven leadership and hands-on experience training and managing staff and programmatic functions.

    Must have strong clinical assessment and crisis management skills.
    Must have a minimum of 2 years of experience in program management and administration skills.
    Must have a thorough working knowledge of Microsoft Office Suite.
    Must have an ability to produce and analyze reports and write business correspondence.

    Must have an ability to effectively present information and respond to questions from groups of managers, employees, clients, and the general public.

    Must have an ability to read, understand, apply language, and make independent decisions based on policies, governmental regulations, technical procedures, and contracts.

    Must have demonstrated analytical, critical thinking, and problem-solving skills.
    Must have conflict resolution experience.
    Must have demonstrated customer service skills.

    Must be a proactive self-starter with the ability to take initiative, develop action steps/goals, and follow through on action steps to goal completion.

    Must be able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail.

    Required Behavioral Skills and Abilities

    Demonstrates passion, commitment, and behavior that are consistent with THC's Mission, Core Values, and Customer Service Philosophy.
    Demonstrates leadership qualities such as maintaining vision, expectations, and energy for positive improvement and results.

    Desires and has the ability to empower direct reports to achieve the agency's goals and carry out the Mission and Core Values of THC.

    Adapts well to change, and remains professional, respectful, and composed at all times.
    Must be mature, honest, dependable, and accountable.

    Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, and external parties in a manner that fosters respect and trust.

    Exercises good judgment in using and/or keeping information regarding clients, employees, and THC confidential.
    Works well independently, collaboratively, and as a team member.
    Follows instructions completely and asks for help and/or guidance from supervisors when needed.
    Has good time management skills and is punctual to work, THC meetings, and events.
    Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
    Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.
    How to apply

    To apply for any THC position you see here:

    Online:
    Upload your resumé online using the Apply button below

    In person:
    Stop by our 449 Turk Street office to drop off your resumé

    Tenderloin Housing Clinic is an Equal Opportunity Employer and is committed to a work environment that values diversity and inclusiveness.

    All qualified individuals are encouraged to apply.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    #J-18808-Ljbffr
  • Springstone

    Director of Clinical Services

    1 week ago

    Springstone Oklahoma City, United States

    Overview · Director of Clinical Services · Oakwood Springs · is a 72-bed behavioral hospital located in Oklahoma City. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At · Oakwood Springs · we are d ...

  • Tulsa Health Department

    Clerk, Clinical Services

    2 weeks ago

    Tulsa Health Department Oklahoma City, United States

    *Description* · Primarily responsible for performing clerical support activities for the Preventive Health program. Duties include telephone and face-to-face reception, scheduling appointments, computerized data entry, collecting fees, client record preparation, filing, and prep ...

  • Diakonos Group

    Director of Clinical Services

    1 week ago

    Diakonos Group Oklahoma City, United States

    Director of Clinical Services / Director of Nursing - RN · Come work for a company that cares and appreciates its staff and helpus strive to be the difference makers and a guiding light in our profession. Weare searching for attentive, kindhearted health professionals regardless ...

  • ACCENTRA HOME HEALTHCARE

    Director of Clinical Services

    14 hours ago

    ACCENTRA HOME HEALTHCARE Oklahoma City, OK, United States Full time

    *Accentra Is an Oklahoma Owned Company* · We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing chronic conditions, injury or illness; or hospice to provide end-of-life care and c ...

  • ACCENTRA HOME HEALTHCARE

    Director of Clinical Services

    2 days ago

    ACCENTRA HOME HEALTHCARE Oklahoma City, United States

    Job Description · Job DescriptionAccentra Is an Oklahoma Owned Company · We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing chronic conditions, injury or illness; or hospice to ...

  • The Lodge at Brookline

    Director of Clinical Services

    1 week ago

    The Lodge at Brookline Oklahoma City, United States

    Come work for a company that cares and appreciates its staff and help us strive to be the difference makers and a guiding light in our profession. We are searching for attentive, kindhearted health professionals regardless of the position to help us care for our phenomenal reside ...

  • The Lodge at Brookline

    Director of Clinical Services

    1 week ago

    The Lodge at Brookline Oklahoma City, United States

    Come work for a company that cares and appreciates its staff and helpus strive to be the difference makers and a guiding light in our profession. Weare searching for attentive, kindhearted health professionals regardless of theposition to help us care for our phenomenal residents ...

  • The Lodge at Brookline

    Director of Clinical Services

    1 week ago

    The Lodge at Brookline Oklahoma City, United States

    Come work for a company that cares and appreciates its staff and helpus strive to be the difference makers and a guiding light in our profession. Weare searching for attentive, kindhearted health professionals regardless of theposition to help us care for our phenomenal residents ...

  • Oakwood Springs

    Oakwood - Director of Clinical Services

    1 week ago

    Oakwood Springs Oklahoma City, United States

    Overview: · Director of Clinical Services · Oakwood Springs is a 72-bed behavioral hospital located in Oklahoma City. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Oakwood Springs we are dedicat ...

  • Kennedy-Donovan Center

    Vice President of Children's Clinical Services

    1 week ago

    Kennedy-Donovan Center Oklahoma City, United States

    Vice President of Children's Clinical Services · Administration - Foxboro, MA - Full Time · Are you looking for an organization that allows flexibility in your work schedule? · At KDC we are on a mission to empower and support all people to meet their full potential in a world ...

  • Kennedy-Donovan Center

    Vice President of Children's Clinical Services

    1 week ago

    Kennedy-Donovan Center Oklahoma City, United States

    Vice President of Early Intervention & Therapy · 4 days ago · Be among the first 25 applicants · Are you looking for an organization that allows flexibility in your work schedule? · At KDC we are on a mission to empower and support all people to meet their full potential in a ...

  • Behavioral Innovations

    BCBA Sr Director Clinical Services

    2 weeks ago

    Behavioral Innovations Oklahoma City, OK, United States Full time

    Director of Clinical Services in Oklahoma City, Oklahoma · Join our Team at Behavioral Innovations and Make a Lasting Impact on Children with Autism. · Required: Master or Doctorate Level Degree in Behavior Analysis or related field. · Board Certified Behavior Analyst (BCBA) C ...

  • Gentle Dental

    Treatment Coordinator

    2 days ago

    Gentle Dental Oklahoma City, United States Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...

  • Gentle Dental

    Dental Hygienist

    1 week ago

    Gentle Dental Oklahoma City, United States Full time

    $5,000 sign on bonus · Pay is a combination of hourly rate and production bonuses with an expected total comp in the range of $50 - $60 per hour. · This position is open to full or part time candidates. For part time candidate, we can develop a schedule that is customized to your ...

  • Gentle Dental

    Dental Hygienist

    1 week ago

    Gentle Dental Oklahoma City, United States Full time

    **$3,500 Sign On Bonus** · At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare ...

  • Mercy Rehabilitation Hospital OKC South

    Speech Language Pathologist

    5 days ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Actalent

    Nursing Assistant

    5 days ago

    Actalent Oklahoma City, United States Full time

    Actalent is looking for Nursing Assistant · Description: · Responsibilities: · Ensures safe and effective care is provided · Ensures adequate medical needs taken care of. · Ensures educational offerings and experiences are available to staff. · Taking vitals in a clinical sett ...

  • Gentle Dental

    Orthodontic Assistant

    1 week ago

    Gentle Dental Oklahoma City, United States Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...

  • Gentle Dental

    Dental Assistant-GD

    1 week ago

    Gentle Dental Oklahoma City, United States Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...

  • Fresenius Medical Care

    Acute Dialysis Registered Nurse

    2 days ago

    Fresenius Medical Care Oklahoma City, United States Full time

    PURPOSE AND SCOPE: · The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement Program for Registered Nurses. The CAP RN 1 is accountable and responsible for the provision and coordination of clinically competent care inclu ...