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Palo Alto

    Student Assistant I - Palo Alto, United States - Palo Alto University

    Palo Alto University
    Palo Alto University Palo Alto, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Palo Alto University (PAU), a private, non-profit university, founded in 1975 and located in the

    heart of Northern California's Silicon Valley, is a community grounded in values of social

    justice, dedicated to addressing pressing and emerging issues in the fields of psychology and

    counseling that meet the needs of today's diverse society. The students at PAU reflect the

    diversity of the region, are engaged in their education, and committed to improving the lives of

    others. The University sees diversity in its staff and faculty as very important to serving its

    diverse student body (or synonymous with inclusive excellence). PAU offers undergraduate and

    graduate programs with online, hybrid and residential options. PAU has an engaged faculty who

    make significant contributions to their fields and prepare future leaders who make a difference in

    the lives of individuals and communities. When you put all of this together, PAU creates a

    legacy of confident, competent, and compassionate professionals who are at the forefront of

    psychology and counseling and who move ahead in life by moving lives ahead.

    Position Description:

    Job Title: Registrar Student Assistant I

    Department: Registrar Office

    Reports To: Nora Marquez, Director of Registration and Student Records

    Location: Allen Calvin Campus

    Employment Status: Part-Time, 20 hours per week (hybrid)

    Summary

    The Registrar's Office is responsible for maintaining and supporting academic and registration

    records for Palo Alto University. Essential functions of our office include, but are not limited to:

    Academic Record Maintenance, Course Schedule, Degree Auditing and Awarding, Diplomas,

    Enrollment and Degree Verifications, Registration and Transcript Services.

    Our office is committed to providing the best service and support to students, faculty, staff and

    alumni. The Registrar's Office is looking for a Student Assistant to support the office's

    collaboration with projects, attention to detail, and an interest in developing an understanding of

    the various systems in higher education that relate to records and registration.

    Specific Duties and Responsibilities

    The responsibilities for this role include:

    Handle confidential material with sensitivity based on university and federal guidelines

    Provide excellent e-mail, and in-person customer service to (former and current) students,

    parents, university faculty and staff.

    Assist office in archiving student records through scanning, reviewing scanned images for

    accuracy, and purging unnecessary records.

    Support transcript processing by: updating addresses based on requests.

    Support verification of various information related to university records and registration.

    Complete general office duties, such as: filing, photocopying, and responding to emails.

    DocuSign Envelope ID: 932912B1-497E-4B22-BF1C-C0D0F39C57BA

    Collaborate with the Registrar Office team to develop detailed process documentation for

    faculty, staff, students, and alumni.

    Perform other duties as assigned.

    Required Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty

    satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

    ability required. Reasonable accommodations may be made to enable individuals with

    disabilities to perform the essential functions.

    ● Must be self-motivated and able to perform repetitive work while maintaining a high level

    of accuracy.

    ● Possess excellent oral and written communication skills.

    ● Punctual, reliable, detail-oriented, and can work with minimal supervision.

    ● Ability to work as a member of a team and work on multiple on-going projects while

    multitasking.

    ● Basic computer skills (PC) and comfortable with using Microsoft Office Suite, Google Suite

    and open to learning other system applications.

    PAU is committed to providing an educational environment that supports a diverse, equitable

    and inclusive population. In your cover letter, please include information on how your

    background and experience has prepared you to be in an environment that holds equity and

    inclusion core to its mission and values.

    EEOC Policy:

    The University is an equal opportunity employer and is firmly committed to non-discrimination

    in its hiring and other employment practices and in the application of its personnel policies. In

    compliance with all applicable federal and state laws, except where a bona fide occupational

    qualification exists, employment decisions will be made irrespective of the staff member's race,

    color, religion, religious creed, ancestry, national origin, age (except for minors), sex, marital

    status, citizenship status, military service status, sexual orientation, medical condition (cancerrelated or genetic condition), disability and/or any another status protected by law. When

    necessary, the University will reasonably accommodate individuals with disabilities, if the

    individual is otherwise qualified to safely perform all essential functions of the position and if it

    will be done without undue hardship to the University.

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