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Manager, Operations
1 week ago
Walmart CLEVELAND, United StatesWhat you'll do... Manages one or more work streams for the operations organization by designing project plans ; organizing project timelines and deliverables; facilitating meetings involving stakeholder teams to analyze, plan, and implement project i Manager, Operations, Territor ...
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Operations Manager
15 hours ago
Ciresi & Morek Cleveland, United StatesWe are currently assisting our client, an industry leader, with an Operations Manager search located near Cleveland, OH . Reporting directly to the Plant Manager, the Operations Manager will oversee the establishment of an efficiency- centric work operation, alongside meeting pro ...
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Operations Manager
5 days ago
Browns Fit Cleveland, United StatesJob Description · Job DescriptionJOB TITLE: Operations Manager · COMPANY: Browns Fit · DIRECTLY REPORTS TO: General Manager · DEPARTMENT: Management Team · POSITION OVERVIEW · The Operations Manager (OM) ensures that the club delivers the best guest and member experience.Responsi ...
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Operation Manager
1 day ago
Platinum Parking, LLC Cleveland, United StatesJob Description · Job Description · Platinum Parking is a full-service parking management and consultation company that puts people first - employees, clients, and customers alike can expect exceptional service that meets individual needs. · Operations Manager Salary commensurate ...
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Operations Manager
2 days ago
Metropolis Cleveland, United StatesJob Description · Job DescriptionPosition: Operations Manager - Self Parking Garage (On-site) · Location: Cleveland, Ohio 44114 · Type: Exempt · Position Summary · The Operations Manager is a managerial position that supports the operations in an assigned location or locations. ...
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Operations Manager
5 days ago
Lone Peak Dental Group Cleveland, United StatesJob Description · Job DescriptionJob Summary: · We are seeking an experienced Operations Manager to oversee our company's operational processes. The Operations Manager will be responsible for optimizing day-to-day activities to ensure maximum efficiency and productivity. This rol ...
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Operations Manager
1 day ago
UFC Gym Cleveland, United StatesJob Description · Job DescriptionThe Operations Manager (OM) is to ensure that members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. OMs are also responsible for hiring, training and supervising all front desk, kids club, janito ...
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IT Operations Manager
2 days ago
Joy Baking Group Cleveland, United StatesJob Description · Job Description · JOB SUMMARY: · Under the direction of the CIO, this employee will manage the IT infrastructure operations and support functions for all US-based Joy Baking Group locations, including managing direct IT support staff and outsourced IT services ...
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Apex Dynamics Forest City, United StatesFinancial Controller (m/f/d) - Hybrid Work (Remote & On-site) If you are full of energy and ready to take on new challenges, then we have the perfect place for you to unleash your potential. We are looking for a dedicated professional (m/f/d) in the field of controlling to join o ...
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Manager, Ecq Operations
1 day ago
Bristol-Myers Squibb Summit, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
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Development Operations Manager
2 days ago
Volunteers of America Ohio-Indiana Cleveland, United StatesVolunteers of America Ohio & Indiana seeks self-motivated and dynamic professionals to join its expanding team. VOA is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 c ...
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On Site Operations Manager
5 days ago
IST Management Services, Inc. Cleveland, United StatesOverview · Consider a new opportunity today as an On Site Operations Manager with IST Management Services. IST is the fastest-growing, national, facilities management company in the industry. IST is a business process outsourcing (BPO) company specializing in providing solutions ...
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On Site Operations Manager
1 week ago
IST Management Services, Inc. Cleveland, United StatesOverview · Consider a new opportunity today as an On Site Operations Manager with IST Management Services. IST is the fastest-growing, national, facilities management company in the industry. IST is a business process outsourcing (BPO) company specializing in providing solutions ...
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Trading Operations Manager
4 days ago
Fairport Wealth Cleveland, United StatesYour Future Team: · Fairport Wealth is a values-based, purpose-driven organization that inspires over 2000 families with comprehensive wealth management solutions. Headquartered in Cleveland, Ohio, we serve clients in six regional markets and are strengthened by the resources of ...
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Assistant Operations Manager
1 week ago
UFC Gym Middleburg Heights, United StatesGENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and cond ...
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HVAC Operations Manager
5 days ago
Search Masters, Inc Cleveland, United StatesJob Description · Job DescriptionCompany Description · Company is a contractor specializing in mechanical building systems engineering · Customers include local colleges, municipalities, and medical facilities · Company has over 60 years of industry experience · Room for advancem ...
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Operations Manager 1990
10 hours ago
Omega Point Partners Cleveland, United StatesJob Description · Job DescriptionIf you love choreographing all the parts of a manufacturing orchestra to deliver as promised, then this will be your DREAM JOB · This is an exceptional opportunity for an Operations Manager to join a machining/foundry operation that is part of a ...
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On Site Operations Manager
1 week ago
IST Management Cleveland, United StatesOverview: · Consider a new opportunity today as an On Site Operations Manager with IST Management Services. IST is the fastest-growing, national, facilities management company in the industry. IST is a business process outsourcing (BPO) company specializing in providing solution ...
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operations finance manager
1 week ago
FPC National Cleveland, United StatesJoin a leading firm in Industrial Precision Solutions and Advanced Technology as a Manufacturing Operations Manager. Collaborate with a global team to drive operational excellence and innovation. Make an impact in the manufacturing industry and contribute to the company's success ...
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Manager, Ticket Operations
2 weeks ago
The Cleveland Indians Cleveland, United StatesManage, research, and implement relevant emerging ticket technologies including digital tickets, customer engagement, mobile ticket platforms and more. Create efficient ticketing processes that lead to service excellence and fan retention through tra Operations, Manager, Ticket S ...
Senior Business Operations Manager - Cleveland, United States - MasterBrand Cabinets
Description
Job Description
The Senior Business Operations Manager is responsible for developing and deploying rich digital experiences on a robust technology foundation and streamlining business operations to improve operational excellence across all parts of the customer journey and the back-office processes that support it.
The role will lead a team of Product Owners and Business Analysts that interface with both business and technical resources to ensure business, functional and technical requirements are optimally reflected across the technology landscape while partnering with PMO and change management leaders to achieve business and customer experience objectives effectively and efficiently.
This key role will partner with Commercial and CX Leaders, Customers, Sales Agents and various functional teams to improve usability and boost productivity across Masterbrand's distribution channels and back-office functions.
Collaborate with business and technical teams on the planning, development, and execution of a strategic roadmap to deliver and support business objectives and goals, as well as CX strategic priorities.
Drive operational efficiencies - both internally and externally – to remove friction from processes and improve overall user satisfaction metrics.
Prioritize user needs based on impact/effort/cost analyses in collaboration with business partners within the Channel teams – Sales, Service, Commercial Excellence leaders.
Further develop the overall delivery model and evolve the team to focus on core end-to-end revenue processes, with key specializations around BPM, data management and governance, AI, automation.
Mine data and conduct competitive benchmarking to propose new features and UX optimizations related to customer acquisition, retention, and expansion of customer relationships, as well as ensure appropriate feedback loops are active across teams and partners.
Effectively and efficiently work across the entire tech stack and its integration points to ensure seamless, integrated work processes and data flows to enable ease of use/adoption by internal and external teams.
Codify processes and services through simplification, standardization, and automation in a way that boosts productivity, minimizes TCO and rapidly scales to address needs across all lines of business.
Document and align operations with industry best practices, mature project management and agile methodologies to uphold quality standards and speed to market.