Core System Administrator - Chester, United States - Argent Federal Credit Union

Argent Federal Credit Union Chester, United States

2 weeks ago

Description

Job Description

ROLE PURPOSE:

Under the supervision of the Vice President of Technology, the Core System Administrator is responsible for managing the operations of the Corelation core banking system for the Credit Union, including maintaining operational functionality with support of service bureau, testing and implementation of new products and services, and oversight of disaster recovery of core system and third-party interfaces. An understanding of the core computer system, workflows of various credit union operations, and the ancillary systems/vendors interfacing with the core computer system/data is essential. Maintenance of core computer system forms, interface with the imaging system and report generation are included as part of duties.

This role is fully remote, with the option to work from Credit Union operations center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Oversee the core computer system daily processing and maintains procedures.
Work with service bureau to maintain and ensure core computer system is operating efficiently and effectively within service level standards.
Coordinate and assist with Disaster Recover including testing planning, and review of continuity documentation with core and various third-party integrations.
Function as primary contact for Shared Branching vendor partner including assisting with access or connectivity maintenance.
Work with internal staff, business partners, and outside vendors on error resolutions related to core system functionality.
Able to plan, coordinate, test and communicate changes, upgrades, and new services with end-users.
Responsible for complying with information security standards and regulatory requirements.
Assist with implementation of new products and services through coordination with staff, vendors, and core computer system.
Responsible for testing and implementation of new releases or enhancements of core system software and other third-party interfaces.
Responsible for statement and notice processing from the core system and working closely with business partners and vendors on changes or modifications.
Develop and maintain the library of reports within the core computer system, utilizing third party software.
Work as a member of the Argent Credit Union team to ensure achievement of the Credit Union's mission and goals.
Perform additional duties and responsibilities as deemed appropriate.

Environmental Factors and Physical Requirements:

This role is fully remote, with the option to work from Credit Union operations center.

This role requires the employee to work indoors in a typical office environment. While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 1-25 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The employee frequently is required to stand, reach with arms, talk, and hear.

Associate Core Competencies:

Member Service - Displays courtesy and sensitivity, appropriately manages difficult or emotional member situations. Meets commitments, and responds promptly to member needs, solicits member feedback to improve service.

Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, meets attendance and punctuality requirements as expected.

Job Knowledge - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays understanding of how job relates to others, and uses resources effectively.

Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.

Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, and recognizes accomplishments of other team members.

Performance Expectations:

Accuracy – Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure accuracy and quality.

Attendance – The employee must be able to consistently report to work as scheduled and perform the duties of the position in the office environment.

Relationships with Others – The employee must work effectively and relate well with others including internal and external members, supervisors, colleagues, and individuals inside and outside Argent Credit Union.

Policy Compliance – The employee is required to be knowledgeable of all company, department and position-specific policies and procedures and to follow the policies and procedures without exception. These policies include but are not limited to the Fraud Prevention, Harassment, Confidentiality, Employee Conduct, Electronic Communications, Voice Mail, Bank Secrecy Act, Lending and Collections.

Required Education and Experience:

Working knowledge of core software. Experience with Corelation Keystone software preferred.
Working knowledge and/or aptitude to quickly learn SQL, Java, JavaScript as well as experience with database systems and applications.
Education or experience with NetBeans IDE 8.1 helpful
Education or experience with Crystal Reports helpful
Independent and driven learner with ability to quickly understand processes and to research modern technologies and solutions.

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