- Act as a first point of contact for providing technical support to all areas within the organization.
- Provide telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk, as needed.
- Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems.
- Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff.
- Managing system updates and patches and troubleshooting system issues.
- Triage and route advanced second and third tier requests to the appropriate technical personnel.
- Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
-
Systems Administrator
2 days ago
Commonwealth of Virginia Richmond, United StatesJob Duties · Virginia Tax's Office of Technology is seeking a Systems Administrator to support the organization's mission-critical Windows/Linux environments. This position requires installation, configuration, monitoring, troubleshooting, and support of Windows and Linux servers ...
-
System Administrator
3 weeks ago
Vector Recruiting LLC Richmond, United StatesSystem Administrator · Would you like an opportunity to be the subject matter expert optimizing system performance as well as processes, workflows, and procedures while leveraging your System Administration skills? · The client is a rapidly growing company in Richmond, VA who is ...
-
System Administrator
3 weeks ago
G Cubed Inc. Richmond, United StatesGCubed Inc., is seeking a highly skilled · Windows · System Administrator · in the · Fort Belvoir, VA · area to Provide specialized technical assistance and expertise for mission specific systems. · Essential Functions of the Job · Organize and direct the configuration and o ...
-
Systems Administrator
3 weeks ago
Source Fly Richmond, United StatesWe are seeking an experienced System Administrator to join our team based at Ft. Belvoir, VA. This position requires selected individual to function in a · full-time on-site capacity · . Specific duties include hands on systems administration for our client's Microsoft infrastr ...
-
IT-System Administrator
1 week ago
eTeam Richmond, United StatesThis is a safety sensitive position that specializes in Process Control Network (PCN) systems with accountability for maintaining the site's critical operational systems within the PCN, and the ability to deploy, implement, and support a variety of PCN sysadmin solutions.Must be ...
-
System Administrator
2 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: System Administrator (Onsite) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access ...
-
Sr. Systems Administrator
3 weeks ago
Chenega MIOS SBU Richmond, United StatesSr. Systems Administrator · Ft. Belvoir, VAJoin our Talent Network · Sr. Systems Administrator · Ft. Belvoir, VA C-CHR · TheSenior System Administratorwill provide primary and backup server system administration and information assurance support. · Duties and Responsibilitie ...
-
SCADA Systems Administrator
3 weeks ago
Chesterfield County Richmond, United StatesBachelor's degree in information systems, computer science, business administration or a related field with five years' experience in the implementation and support of business information systems to include two years of supervisory experience. Three years of experience in Superv ...
-
Enterprise Systems Administrator
3 weeks ago
General Dynamics Information Technology Richmond, United StatesEnterprise Systems Administrator page is loaded · Enterprise Systems Administrator · Apply · locations · USA VA Fort Belvoir · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · RQ174320 · Type of Requisition: · Regular · Clearance Level Must ...
-
System Administrator 4
2 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: System Administrator 4 (Onsite) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and M ...
-
System Administrator
3 weeks ago
Integration Services Incorporated Richmond, United StatesJob Summary: Our company is seeking a highly skilled System Administrator to manage a development and testing computer lab environment. The ideal candidate will have expertise in Cisco Catalyst, Cisco UCS, VMware, Microsoft Active Directory, VDI, VPN, DNS, and various support IT ...
-
Systems Administrator
3 weeks ago
Workday Richmond, United StatesSystems Administrator · Job Category: Engineering · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI · Employee Type: Regular · Percentage of Travel Required: · Type of Travel: · CACI is seeking TS/SCI cleared, dynamic technical professionals to join our ...
-
Systems Administrator
3 weeks ago
Bowhead Richmond, United StatesOverview: · SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) · Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center ...
-
Systems Administrator
2 weeks ago
General Dynamics Richmond, United StatesResponsibilities for this PositionLocation: · USA VA Ft. Belvoir - Company Proprietary (VAC761)Full Part/Time: · Full timeJob Req: · RQ174609 · Type of Requisition:Regular · Clearance Level Must Currently Possess:Top Secret/SCI · Clearance Level Must Be Able to Obtain:Top S ...
-
Systems Administrator
3 weeks ago
System One Richmond, United StatesSystems Administrator / DevOps Engineer · Dulles, VA · Secret Clearance required to start · Seeking to Enhance Cloud engineering practice by automating manual business and IT processes in Amazon Web Services (AWS) with common Infrastructure as Code services such as CloudFormat ...
-
System Administrator
3 weeks ago
General Dynamics Information Technology Richmond, United StatesType of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret/SCI · Clearance Level Must Be Able to Obtain: · Top Secret/SCI · Suitability: · Public Trust/Other Required: · SSBI (T5) · Job Family: · Systems Administration · Job Qualifications: · Skill ...
-
System Administrator
5 days ago
Red River Richmond, United StatesWe are seeking a skilled and experienced Systems Administrator to join our team who has the experience and knowledge to ensure the smooth functions of IT systems, can monitor for potential issues in a proactive manner, and can support compatibility between systems. They will also ...
-
Systems Administrator
3 weeks ago
Argo Cyber Systems Richmond, United StatesJob Description · Job Description · ARGO Cyber Systems · is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emer ...
-
System Administrator
1 week ago
Siri InfoSolutions Inc Richmond, United StatesJob Description · Job DescriptionPosition: System Administrator · Location: Rockville MD Richmond VA Onsite · Responsibilities: · Creation and configuration of Systrack Tenant (cloud), preparation of Systrack packages, integration with ServiceNOW, designing use cases, creating da ...
-
Systems Administrator
1 week ago
Virginia Jobs Richmond, United StatesTitle: Systems Administrator · State Role Title: Info Technology Specialist III · Hiring Range: Commensurate with experience · Pay Band: 6 · Agency: Department of Taxation · Location:Main Street Center · Agency Website: · Recruitment Type: General Public - G · Job Duties · Virgi ...
System Administrator - Richmond, United States - Serigor Inc
Description
Job Title: System Administrator (Onsite)Location: Richmond, VA
Duration:12+ Months
Job Description:
This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance
SkillRequired / DesiredAmountof ExperienceProficiency in various operating systems (Windows, macOS, Linux), understanding of network fundamentals (TCP/IP, DNS, DHCP).Required5YearsAbility to diagnose and resolve technical issues efficiently. This includes analytical skills to evaluate problems and implement effective solutions.Required5YearsAbility to explain technical concepts in simple terms to non-technical users.Required5YearsA strong focus on customer service is essential, as the role involves interacting with users who may be frustrated or anxious.Required5YearsHands-on experience in a help desk or technical support role and experience with ticketing systems such as Service Now.Required5YearsThe ability to prioritize tasks, manage time effectively, and maintain detailed records of issues and resolutions.Required5YearsExperience with Microsoft office software including Outlook, Word, Excel, Access, PowerPoint, and Internet Explorer.Required5YearsExperience using tools, such as PDQ and shell scripting, for configuration management, software deployment, and automation of routine tasks.Required5Years