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    End User Support Specialist - Waltham, United States - Maitsys

    Maitsys
    Maitsys Waltham, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    Role Description

    This is a full-time on-site role at a client in Waltham, MA. The End User Support Specialist will provide technical support and troubleshooting for desktop computers, computer hardware, printers, and other peripherals. The role will involve identifying and resolving hardware and software issues, managing user accounts and access permissions, and providing excellent customer service to end users.

    Qualifications

    • Technical Support, Troubleshooting, and Desktop Computers skills
    • Experience in troubleshooting computer hardware and printers
    • Knowledge of operating systems, network protocols, and software applications
    • Strong problem-solving and analytical skills
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a fast-paced environment
    • Relevant certifications, such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent
    • Bachelor's degree in Computer Science or related field


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