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    Auto Claims Supervisor - Chicago, United States - Illinois Association Of Mutual Insurance Companies

    Illinois Association Of Mutual Insurance Companies
    Illinois Association Of Mutual Insurance Companies Chicago, United States

    1 week ago

    Default job background
    Description
    We are Growing
    Coming Soon-Claims Office Opening in Oak Brook

    We are First Chicago Insurance Company We have offices in Bedford Park, IL, (about one mile south of Chicago Midway Airport), as well as Richardson, Texas (Dallas area).

    Due to our significant growth, we are pleased to announce that we are opening a new Claims office in Oak Brook
    Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you The Property Damage Claims Management roles will be responsible

    for the direct supervision of a particular Property Damage Claims unit(s). Scope

    of

    the position includes

    ensuring

    compliance

    with

    State mandated

    claims handling

    guidelines and assuring

    proper investigation

    and

    conclusions

    of

    claims. Monitor production,

    staff

    development

    and

    the quality of files

    assigned to the

    Unit.

    DUTIES & RESPONSIBILITIES:
    Lead

    ,

    motivate

    ,

    and

    provide direction to the Property Damage Unit.
    Conduct file and

    diary

    reviews for

    the purpose of

    monitoring adjuster

    '

    s work and to assure appropriate

    documentation is

    available,

    fair

    claim settlement

    practices

    are

    followed,

    and company quality

    standards

    are maintained.
    Place appropriate

    authority

    level on

    claim files

    based upon investigation of facts

    and

    approve settlement

    checks

    within authority.
    Review reports,

    design

    and support the

    implementation

    of

    procedures which

    improve

    claim settlement and customer service

    levels and

    ensure

    that

    desired

    quality and

    quantity levels are maintained.
    Oversee the implementation and monitoring of procedures to

    assure effectiveness and compliance.

    Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.

    Work with other staff members / departments relative to any matters of potential concern.
    Develop and manage a cost-effective claim handling strategy.
    Identify

    Systems issues/problems/suggestions

    for enhancements.
    Manage

    the administrative

    functions

    of


    the unit which include:
    Review, provide direction

    and assign

    new losses
    Screening and

    selecting candidates
    Setting performance

    objectives

    and

    monitoring

    performance results
    Conduct

    performance

    appraisals
    Complete reports

    as necessary
    Daily review of files

    for

    payment

    approvals over adjuster authority and

    the

    transfer of files

    to appropriate

    areas (Casualty, Litigation

    , SIU

    )
    Conduct monthly unit

    meetings as deemed necessary
    Review

    and

    respond to Department

    of

    Insurance and other audit related inquiries
    Review

    and

    direct claim activity on customer inquiries
    Complete

    special projects

    as assigned.


    QUALIFICATIONS REQUIRED:
    5+ years auto liability claims experience. Supervisory experience is a plus
    5+ years managing personal auto files.
    Strong technical and administrative background in auto claims handling.
    Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
    Good leadership, training and development skills.
    Excellent communication, interpersonal and organizational skills.
    Ability to pass written examinations where required by state statutes to become a licensed claim.

    First Chicago Insurance Company provides a competitive benefits package to all full- time employees.

    Following are some of the perks First Chicago employees receive:

    Competitive Salaries
    Flexible Schedules
    Hybrid Remote/In-Office Flexibility Available
    Commitment to your Training & Development
    Medical and Dental
    Telemedicine Benefit
    401k with a generous company match
    Paid Time Off and Paid Holidays
    Tuition Reimbursement Training Programs
    Wellness Program
    Fun company sponsored events
    And so much more

    #J-18808-Ljbffr
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